subject: Telecom mobile phone battery explosion giving consumers who pay mandatory [print this page] Telecom mobile phone battery explosion giving consumers who pay mandatory
Telecom tariff issue has always controversial, and the lack of transparency in a wide range of packages, forced bundling inspiron 1525 batteryprovoke consumer dissatisfaction. Recently, the Human Rights Defenders Luk received the rights of consumers in Changzhou, Jiangsu request, saying it was telecom broadband "bind" mobile phone, you want to cancel phone number is rejected.
Telecom accused of forced bundling mobile broadband gift
May 2009, Mr Luk in Changzhou Town, North Riverside village Telecom's business hall Wei for broadband services, the business hall he presented a CDMA mobile phone and a Telecom mobile phone number and was told that the phone number and broadband is bound . Regardless of whether consumers use the number, the monthly consumption will be included in the fixed broadband services in the.
To do this, edit the call Village Telecom's business hall Wei, head of the Office of Miss Qin told business editor, phone and broadband binding is not a "bound", but a combination, consumers can choose their own level of consumption of different "combination." However, Miss Qin explained "portfolio" of meaning studio 1737 battery , and broadband, mobile phones there is bound to the fact that the business is no different.
Gift mobile phone battery explosion consumers are required to buy a new machine
May 2010, Telecom's CDMA mobile phone battery giving luk explosion, but fortunately caused no injury. According to reports, Mr Luk back out when the hear the phone on the desk made to live "bang" is heard, after inspection is the mobile phone battery explosion. Luk recalled the scene at that time also a lingering fear, "my phone is usually on the chest in this bag, but today is on the table explosion fortunately, or I'll be in trouble." Lu said.
After the event, Mr. Lu Wei Village Telecom's business hall then get in touch with, because the phone has been More than the warranty period luk, so that they can not for the operating room for free maintenance. Mr Luk said he could repair their own money, while village Telecom's business hall Wei said they did not luk phone's battery. Luk had to think of ways to replace the phone battery from outside, but the market is simply not in keeping with his cell phone battery.
In desperation, Mr. Lu Wei Village Telecom's business hall required for cancellation of the telephone number, was told that phone number is not canceled, even if consumers do not use the phone number, caller ID and other fixed monthly expenses and still be deducted. Meanwhile, the operating room staff also "advise" acer aspire one 532h battery Mr Luk to buy a new CDMA phone.
After repeated coordination, commitment to Mr. Lu Wei Village Telecom's business hall replace a new machine.
"To be consumed," Who will pay?
Today, the binding of numerous consumer and ambiguous forced consumption, but also omnipresent and full of life in people's consumption. In fact these bundled services, consumer life, a serious breach of the principle of equality and voluntariness. Miss Qin Wei Village Telecom's business hall repeatedly said Mr Luk broadband phone service is not mandatory binding consumption, they have different grades of "portfolio", consumers can choose according to their needs. However, no matter how consumers "choose" are "combination."
Major operators to grab market, has introduced the package a variety of tempting activities, however, when the business is not in the design package from the user point of view, but tried everything tied down and the user, to avoid users poached by competitors . In the face of such a binding force, the user no choice but to "be consumed."
