subject: Hosted VoIP Business Phone Systems with Powerful Features [print this page] Hosted VoIP Business Phone Systems with Powerful Features
Satisfied customers are the key to a successful business. Budding business enterprises cannot afford to overlook business calls and an advanced telecommunication system is a prerequisite for their success. Hosted VoIP business phone systems with powerful communication features helps small businesses enhance their business telecommunication in an extremely affordable manner.
Powerful Features for Efficient Call Management
A business telephone system should be able to manage client calls efficiently. The hosted VoIP phone system ensures professional communication through its powerful call handling features like call conferencing, find-me/follow-me call forwarding, auto attendant, automatic call distribution, voice to email, fax to email, music on hold, custom menus and more.
The auto attendant or the virtual receptionist handles all calls with professionally recorded welcome messages, and prompt callers to select from a menu of options. Based on the choice made, calls are instantly routed to groups, call queues, extensions, mailboxes and conference rooms. You can even have a live person answer your calls by configuring a telephone number to ring a specific extension initially or a group to enable simultaneous or sequential rings.
Official Calls on your Personal Numbers
The advanced call forwarding feature helps to forward calls arriving at the office to your cell phones or other landlines set as extensions. This helps you stay connected to your business office and customers from distant locations. Using a broadband connection (DSL, Cable, or FIOS) your mobile workforce can easily become an extension of your office PBX phone system.
The hosted VoIP voicemail system eliminates all the odds of missing important calls. Calls that remain unanswered in the extensions are transferred to the voicemail box, enabling callers to leave voice messages. These messages are also forwarded to your email account.
Supplementary Features
The web-based interface of hosted VoIP business phone systems allows users to create call queues and groups, configure the PBX, listen to and delete voicemail, view call detail records and billing information, upload music on hold and more. This phone system helps users enjoy all these features without maintaining expensive hardware, complex network and software in their office. The service providers maintain the necessary devices at their premises and offer PBX services through a hosted server at affordable monthly rents.
