subject: High-end Appliances: Repair Affordable But Can Not Afford To - Tv, Refrigerator, Washing Machine - [print this page] Also tens of million in the first two years of flat-panel TV, and now only a few thousand dollars can buy a home; ago as a high-end products also notebook computers, digital cameras, is now a family of portable student "equipment." But even in these modern appliances and digital products Gouxiaoliangwang the same time, more and more consumers have begun to suffer high maintenance costs, businesses and other after-sales service commitment difficult to fulfill the various problems in order to bring to the consumer various aspects. Maintenance costs difficult to bear 45 years ago to buy a rear projection television Wang imported brands, are very early begin to enjoy the "flat-panel TV" consumers, but recently he has often been plagued from the after-sales services. A few months ago, Mr. Wang's television color deviation occurs and the failure of low brightness change, contact the maintenance station that, because television is out of the warranty, all repairs will be paid. After the notice of home maintenance personnel, working hours, fees, disassemble fees, fees and other parts together, at least in more than 600 yuan. In recent days television has a fault, even though the parts are "out of stock" can not be repaired in time, but the maintenance staff has said that the cost of home and inspection can not be free. TV has not been repaired, the money would also like to take or pay, is totally unacceptable. Reporter learned that a similar situation a few, and even some consumers, said fear of the future "can not afford to repair," so it can not be purchased after-sales service are not yet fully "standardized" high-end home appliances. Difficult to fulfill a lot of after-sales commitment to consumers to purchase brand computer, more or less taking into account only to give up the convenience of after-sales services, "compatible", yet some of the computer aftermarket brand commitment is very disappointing. Mr. Huang told consumers that he spent over 9,000 yuan for half a year ago bought a domestic brand notebook computers, business commitment was "free home repairs within a year," but few days ago the computer failure, the business has to maintain peak , lack of staff time to repair the grounds of repeated delays, the result was delayed more than a week before home services, but also because of "technical reasons" the loss of large quantities of computer data. Mr Wong said the Chinese and after-sales service commitment at that time before deciding to purchase, the sale did not think it is precisely wrong. There are a select "repair" services to consumers, the computer broke down after that, maintenance personnel weekend "class break", then dealer promised a "weather service" very difficult to fulfill. Difficult to cut prices of machine parts prices falling component prices are always "strong" phenomenon is also troubled by a problem of consumption home appliances. Reporter learned from the washing machine filter, refrigerator drawer partitions, to microwave oven tray, vacuum cleaner dust bag; and then to television, air conditioning remote control, etc., almost all parts of the price of home appliances Consumers are much higher than the "psychological price" if the high-end product or service if the need to replace the "internal parts", the "core part", then the price is even more lofty, or even difficult to accept. Interview, the industry said earlier this year, beginning from the relevant departments on the provision of household appliances maintenance charges, including parts price should express clearly the price or take the initiative, but on the specific charges but no specific norms, so some parts manufacturers have been fighting the idea. But businesses should be noted that high-priced accessories may bring some profit, but if denied a consumer's identity and trust, the loss may be far more than is the price of the parts.
[Key words]: TV Refrigerator Washing machine Comment Large In Small
