subject: Happy Staff Equals Better Business [print this page] Happy Staff Equals Better Business Happy Staff Equals Better Business
While there are many aspects to running a successful company, some areas are more deserving of your attention than others. For example, many managers and business owners can sometimes forget the important of caring for their employees as they battle to achieve high profit margins or excellent customer service records. However, neglecting the needs of the people who are in charge of the day to day running of your company is an extremely risky business. Looking after your staff should be one of your top priorities, no matter what type of business you're running
Happy employees not only exude the kind of well-being that's likely to improve your working day, but their positive vibes are more than likely to transfer to your customers too. Conversely, staff who are unhappy or who feel as though they have been unfairly treated are far more likely to become lacklustre about their duties. While miserable staff may continue to follow their job descriptions to the letter, it's unlikely you'll find they are willing to go the extra mile for you or your customers.
One of the best ways to improve staff morale is to simply open up the channels of communication. Most people feel better about their workplace if they have the chance to air their concerns or suggestions, but even more important is for you and your management team to keep all members of staff in the loop when circumstances in the workplace change. Whether your business has had a good quarter and is thinking of expanding or you're thinking of introducing a new rota you are worried may be unpopular, you'll be surprised how receptive your staff are to being told of any changes well in advance.
If you need a way to boost staff morale, considering introducing flexitime or potential working-from-home days can be a good way to improve the atmosphere although this is limited to companies whose business model can allow for irregular hours.
On the other hand, all companies should be able to ensure they introduce a way to make sure that successes are recognised internally, as this is a hugely motivating factor for many employees. When superiors don't appear to notice or value exceptional work, exceptional work is sure to be carried out less and less frequently. By the same token, it's crucial to implement career plans suitable for all your staff members. Without some prospect of promotion or personal growth, few people find it possible to commit themselves fully to their job even if they enjoy the work overall.
Gifts for special occasions can also do a lot towards making sure your staff feel appreciated. While it may not be practical for you to buy birthday presents for each and every member of your teams, a card or even a personal email is sure to do wonders. Christmas is another great opportunity, and choosing gifts such as luxury Christmas hampers or an extra bottle of bubbly will mean your employees will go home for the holidays knowing you value them and their contribution to your business.
The personal touch is invaluable when it comes to keeping your staff happy and energised in the workplace.
