MOUNTAIN VIEW, Calif., Sept. 8, 2010 -- Axcient, Inc., an award winning innovator of comprehensive data backup for Managed Service Providers (MSPs) and their Small and Mid-Sized Business (SMB) customers, has announced a partnership and product integration with PacketTrap, a division of Quest Software, and a leading provider of affordable remote monitoring and management solutions built for MSPs.
Through this new integration, PacketTrap MSPs can now easily add the management, monitoring, and tracking of all Axcient backup, continuity, and recovery events, including alerts, notifications, and status reports, to the centralized PacketTrap MSP remote monitoring console.
"Axcient partners are excited about the high-value RMM integration between Axcient and PacketTrap," said Justin Moore, Founder and CEO of Axcient. "With the accelerating growth of data in SMB environments, managed service providers are recognizing the importance of having a robust and comprehensive solution for protecting their customers' data and applications that ensures the highest levels of recovery and uptime. Axcient's hybrid on-premise and cloud solution offers MSPs the needed protection, functionality, ease of use, and uptime to best serve their clients, and the PacketTrap integration gives them the flexibility to manage their Axcient backup service through the same interface they use to monitor and manage the rest of their clients' network."
"We are excited about our integration with Axcient," said Matt Bolton, DVP Product Management of Quest Software. "We have heard the increasing demand from MSPs for an easy to manage, reliable backup and recovery service and feel that the combination of the PacketTrap MSP remote management and monitoring platform with Axcient's total data protection and business continuity service offers MSPs the solution they've been looking for."
About Axcient
Axcient provides a complete data protection and business continuity solution, purpose-built as a platform for managed service providers (MSPs) to serve their small and medium-sized business (SMB) customers. The company delivers a hybrid on-premise appliance with backup and business continuity capabilities combined with its cloud-based disaster recovery service, all managed through the web. The pay-as-you-grow service features zero infrastructure, license, or software costs, thereby eliminating capital expenditures and minimizing operating expenses for the MSP and their customers alike. Axcient protects organizations in a wide range of industries, including legal, financial services, healthcare, design and creative industries, retail, credit card services, Web-based companies, and education. The Axcient service is available exclusively through a nationwide network of IT solution providers.
About PacketTrap MSP
Quest's PacketTrap MSP provides affordable enterprise class application and network management software that improves performance across our customers and partners most complex networks. It ensures you get complete visibility and access so that you are the first to know about bandwidth clogs, device failures, connectivity issues, and are able to perform routine network maintenance.
About Quest Software, Inc.
Now more than ever, organizations need to work smart and improve efficiency. Quest Software creates and supports smart systems management products - helping our customers solve everyday IT challenges faster and easier. Our innovative solutions for application monitoring, database management, Windows management and virtualization management help customers achieve better results, faster.
