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subject: The Ever Evolving Samsung Business Phone Solutions [print this page]


The journey of the growth of telephone systems and the service is very interesting. The large organizations which required managing their internal telephone calls used to deploy the private branch exchanges (or, PBX). These systems helped in reduction of the internal telephone bills considerably. Another major benefit was that these provided some functions which were not provided by the telephone service providers like those of call forwarding, hunt groups and extension dialing. The Samsung PBX System is still used by the companies to manage their telephonic calls. This is still an important product of the Samsung business phone solutions.

When the Internet Protocol telephony ushered in a new era of making the telephonic calls, the traditional Samsung PBX system underwent a change to become a part of the VOIP based Samsung business phone solutions. The growth of data networks and the need to transfer the same from one place to another led to the packet switching being used via the internet medium. The same concept got applied for the transfer of voice data and led to the birth of the Voice over Internet Protocol telephony. While this was being increasingly used by the corporations of all sizes, the small sized organizations were not able to manage the PBX systems in their offices. So, it was considered more desirable to shift the exchange out of the office, to a centralized location, and use the services in the same manner as if it was installed here. The costs of the hardware and maintenance were avoided and there was no change in the quality of services. This was famously termed as the hosted PBX system and this brought in a new level of service providers who maintained the PBX systems at a centralized location for different organizations.

Samsung IP phone is just like an ordinary phone with all the same functions except that the calls are routed over the internet and not over the public switched telephone network. The current Samsung office phones systems are capable of handling traditional calling features, the VOIP and communications through the Wi-Fi and CDMA applications. The use is also being made of these PBX systems in the mobile platforms like mobiles, PDAs and even the smart phones. Mobile VOIP is going to be the next harbinger of revolution in the telephony sector.

The most common use of the IP based Samsung business phone solutions is made by those businesses which have to make international calls frequently. These are typically the call centers, or the companies having global operations. The use is essentially by large corporations. But, one can also find the use of the Samsung IP phone being made by the households as well. These have enabled the cost cutting of the telephone bills to a large extent. International calling never got so cheap anytime before. And, that too, while maintaining the same audio quality. There would be no time lags and disturbances. Clear communication at less rates is the forte of the new age international telephony.

by: Samsung Business




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