Outsourced inside sales has come as a result of technology which has made the world a global village. Many companies across the globe sell their goods and services in different continents from the ones they are located in. For example, a company in America can be able to sell its services to people in Europe. This is often done by making a call or emailing the target market in which you want to make the sales via the third party company.
Outsourced inside sales is also known as telemarketing. Outsourced insides sales cover a wider area within a short period compared to making sales on the field directly. This is due to the means used to move the commodities from the point of production to the point of sale in the market.
The outsourced inside sales jobs mainly concern Information Technology and engineering. Therefore one to carry out the outsourced inside sales, he or she should be readily equipped with the telecommunication gadgets such as the phone and telegraph. The biggest countries that outsource inside sales are in the United States of America, Japan and the ones in Europe. India and China have the largest number of jobs for the nations named above. Some interviews are done over the telephone or using the internet. Some of the companies that outsource are like AOL, Honeywell, Bank of America in the United States of America among many other firms using the same method to carry out the sales to the external market within surrounding them.
Outsourced inside sales has several advantages. It reduces the cost and efficiency since it involves the use of telecommunication devices, enables the corporation to focus on core activities since most of the sales are done via mare communication and does not involve the movement, it reduces overhead costs of performing other office functions and allows for staff flexibility this assures maximum profitability.
Outsourced inside sales has got disadvantages too. A company can lose managerial control because the functions of that company are handed over to another company. telemarketers .Two, the confidentiality of a company may be compromised and this may be a threat to the security of the company this is because one needs to sign contracts and reveal relevant information pertaining the working of the firm. A company may also be tied financially to the well-being of another and this can reduce the profit margins of the mother firm.
All in all the advantages of outsourcing inside sales outweigh the disadvantages. Outsourcing is profitable and it goes along with technology, which has become essential in our daily business activities. You need not to think twice while choosing the type of sales method to use when targeting a market linked externally to your point of production.
