subject: Auto Attendant System With Advanced Features [print this page] Business organizations should deliver good customer support services. Implementing an auto attendant phone system configured with advanced features allows you to deliver top-quality service to both your existing as well as new clientele. This attracts customers towards your business and significantly increases your sale leads and profits.
Advanced Features Support Efficient Call Handling
To help small and medium-sized business organizations and solo entrepreneurs greatly enhance their business communication, the VoIP PBX auto attendant phone system comes with an array of advanced features. The major capabilities include:Find-me/follow-me call forwardingDo not disturb modeDial by nameMusic on transferVoicemail to emailDial by extension1-to-5 digit extensionsDial by departmentFax mail
The auto attendant system ensures professional call management all the time - working hours, non-working hours, weekdays and holidays. It answers all the incoming calls with professionally recorded business greetings and permits callers to choose from a list of options to connect with a department or an employee. It can easily route calls to extensions, call queues, groups, mailboxes or conference rooms. The virtual receptionist automated attendant manages numerous calls arriving during peak hours rather competently and performs call routing without transmitting line signals.
Communicate from Remote Locations
Another feature of the auto attendant system is that it helps you maintain business communication from anywhere, even from remote locations. With the help of advanced call routing options, the system can transfer calls to a set of alternate numbers including cell phone, home phone, or a VoIP phone. The system takes care of the unattended calls in these extensions; such calls are instantly transferred to the voicemail system, where the callers are allowed to place voice messages. The voice messages are also forwarded to your email account so that you can check them even when you are traveling. Whenever a new voice or fax message arrives in your mailbox, the system sends notification to your cell phone. So there is very little chance of overlooking important messages.
Easy to Install
You can enjoy the sophisticated and easy-to-use features of the auto attendant phone system without having to purchase and install costly hardware, software or complex networks. The service provider maintains all the equipment and offers the VoIP PBX auto attendant system with advanced features using broadband Internet or telephone networks at affordable monthly rents.
