subject: Choosing an Internet Phone Service Provider [print this page] Choosing an Internet Phone Service Provider
If you are looking for away to save money-whether at home or in your business- then take a few minutes to consider swapping from your traditional phone service through Ma Bell, to one of the many Internet phone service providers. After all, unlike years ago, when your choices were all the same but with different names, today, you can opt for traditional phone service to services like Skype or phone companies like Clearwire, Verizon, or Packet 8to name a few.
And in a day and age where you are trying to stretch your budget as far as possible, saving on communication costs can make a big difference. But before you sign up with the first one that shows up on the search engine or phone book, take some time to do your homework. Here are a few questions that you should ask as you begin looking into Internet phone (aka VoIP) service providers.
Does the company have a minimum contract term and what are the penalties for breaking the contract? If possible, avoid using a company that has a long term contract, as this locks you in with them and prevents you from opting out if you find a better deal 6 months later or find that the company is not as reliable as thought to be.
Do they offer free long distance as well as local calling? For many companies free local calls and calls within the U.S. and Canada are part of the standard package, but make sure that the company you select offers this type of service.
Ask for a copy of their terms and conditions to be sent to you. Read through these carefully so you can avoid misunderstandings. If something is vague and you can't get a clear answer when you ask about it, find another company.
What type of equipment is needed? Some companies work with your existing broadband connection, while others require you to purchase a special box or other equipment.
Is the company using the latest in Internet phone technology? If you are not sure about the products, ask them to send you the information and then ask a trusted and knowledgeable friend to explain it to you.
With just a little bit of research and time, you can find the perfect Internet phone service provider for your needs. Don't be afraid to ask questionsanswering questions is part of what the CSR's are paid to do. Then, when you have all the answers you need to make an informed decision about which Internet phone service provider to choose, make the switch and enjoy the savings!
