subject: Affordable VoIP PBX Telephone Service for Small Businesses [print this page] Affordable VoIP PBX Telephone Service for Small Businesses
Small business organizations have to maintain efficient telecommunication systems to deliver quality customer service. However, most growing business enterprises may not have the budget to maintain an expensive phone system. The advent of the Internet and state-of-the-art technology has made VoIP PBX telephone service an affordable communication choice for small and medium-sized businesses as well as home-based professionals.
Investment in Hardware not Necessary
VoIP PBX telephone services are the preferred choice of most business organizations. This communication service helps small businesses improve business communication at reduced cost. The main advantage of this phone service is that all its communication features can be used without buying and installing costly hardware, complex networks or software. The necessary infrastructure is kept at the site of the service provider that systematically manages installations, upgrades and maintenance. VoIP PBX functionalities are delivered for an affordable monthly charge using a broadband Internet connection and dedicated telephone network.
Minimize Overheads
VoIP PBX telephone services facilitate calls to national and international locations at economic rates, thereby significantly reducing a business's telecom expenses. Moreover, with this phone system, innumerable extensions can be maintained from a single telephone connection, and business can be expanded with new departments and minimum investment. Further, firms can create a business presence at any location using virtual phone numbers, thereby saving on the expenses needed to set up additional physical infrastructure. All these factors make this telephone service highly affordable for small business offices.
Feature-rich Telephone Service
VoIP PBX telephone services are configured with advanced call management features such as auto attendant, find-me/follow-me call forwarding, voicemail, call conferencing, call waiting, voice to email, fax to email, and more.
The VoIP PBX service does away with the need to hire a receptionist in your office. The virtual receptionist or auto attendant greets callers with recorded messages and allows them to select from a menu of options including dial-by-name and dial-by-extension. Based on their choice, calls are quickly routed to conference rooms, mailboxes, extensions, groups, call queues or additional auto attendants. This phone service supports a live person call answering option as well.
With VoIP PBX, calls incoming to main business numbers can be transferred to your cell phones or personal landlines preset as extensions. This allows you to manage your business from home as well as remote locations. Moreover, this phone system also helps you focus on core business activities without worrying about missing calls. Unanswered calls are instantly transferred to the voicemail system, enabling callers to leave voice messages, which are also forwarded to email accounts. In brief, the admirable features of the affordable VoIP PBX telephone service for small businesses help them to greatly improve their business capabilities.
