subject: 5 Questions to Ask When Choosing a Meeting Provider [print this page] 5 Questions to Ask When Choosing a Meeting Provider
The web conferencing market has continued to experience an impressive 25% plus growth over the past year despite the global recession. More people are turning to virtual meetings to cut costs while increasing efficiency, and enhancing productivity.
With demand comes supply, and a myriad of new providers have appeared on the horizon. So when you decide to take the plunge into the depths of web conferencing, how do you ensure a proper fit? Here are 5 questions to answer to determine the best provider for you and your business:
1. What do they offer?
Just because you have the right technology doesn't necessarily mean your meetings will be any better.Well-rounded providers offer expertise, including how to meet remotely and set agendas.
2. Is it set up for your size/type of business?
Conferencing solutions come in all shapes and sizes', ensuring a provider serves businesses similar to yours is proof they can offer the relevant experience you're looking for.
3. How reliable are they?
Nothing kills a remote meeting faster than a bad connection, poor sound quality, clunky interfaces,or lack of compatibility. Getting tripped up with browser limitations, required plug-ins, etc. reflects poorly on you and your business, which is why it is so important to validate potential tools with trials or researching peer reviews.
4. Do they provide options?
Typically standard meeting technology is akin to one another; however the additional features offered can vary greatly and hold a big impact on the type of meeting you conduct. Consider a provider that can offer several brands and tailor a recommendation based on your specific needs.
5. How accessible are they?
Nothing is perfect, but your provider should always try to be. The best providers aim for 100% uptime and often reach 99.99%. For those rare 0.01% times, you need a provider that offers several ways to get help, such as email, phone, or live chat.
Lucky for you, here at FastBlue that's one of the things we do best. Contact a FastBlue.com provider today to see how we can help your business!
