subject: Ready to Switch Your Debit and credit card Terminal Vendor? [print this page] Ready to Switch Your Debit and credit card Terminal Vendor?
Ready to Switch Your Debit and credit card Terminal Service provider?
Well there's just one way to answer that. You have to evaluate the supplier you are using right now and do a comparison of them. Credit card processing is as cut-throat as any organization in the current world, and it's essential to continue to keep a close eye on your current credit and debit card terminal service provider and their competitors.
Paying an excessive amount?
The most critical thing is just how much you're shelling out for your debit and credit payment processing. It may not seem to be high, but after you compare and contrast with another dealer you could find out that you might make a sizeable saving.
Many of the premium merchant card processing providers have raised their charges for obtaining your debit and credit card payments; undoubtedly many of you will have experienced these raises already. What it's essential to know is that it is not costing them any more to provide you with the degree of services you've been getting to date, so there is simply no other factor to increase your merchant costs apart from the fact that they are aiming to raise their profits at your expense.
What you actually need is the most inexpensive credit and debit card processing around, with capped merchant charges in order that you won't see an raise in your debit and credit payment processing. This isn't a lot to ask, and it does exist. In case your merchant fees have multiplied then the best thing to do is to change.
What about support?
It isn't all about the money either is it? You will find other areas that are equally as crucial. Have you ever been stranded with no credit terminal, not able to take credit cards and debit cards? This really is genuinely a pain.
You need to ensure that your organization operates as smoothly as you possibly can and loses as small amount of money as possible when an event such as this transpires. You need 24hr support and assistance from your credit and debit card terminal vendor, which includes an instantaneous replacement or repair when something goes wrong. If you are not getting this it's time to switch.
When you have a technical issue with your credit terminal, or just an enquiry, how long are you on the telephone waiting to get things going again? For some small company owners, time away from their customers can cost them a small fortune, and what's worse is that none of this is necessary.
No debit and credit payment processing supplier should keep you waiting on the telephone. If they do then they should employ more call centre staff to answer their phones. In today's enterprise world there is no need to suffer long queues for technical support and other enquiries, and no valid reason at all to have a call centre outside of the UK.
If you experience any of this when you need to contact your card processing company then it's time to switch.
Shop around
If you are ready to switch, it's incredibly vital to shop around and ask questions based on what you have read until now, before you make a decision about your new merchant support service provider. Remember that they need your enterprise as much as you need their service!