subject: Virtual PBX - Enhances Your Business Image [print this page] Virtual PBX - Enhances Your Business Image
The virtual PBX phone system comes with great features to help you enhance your business image. As a customer-oriented business telecommunication system, it is a great option for small and medium business enterprises.
Create a Big First Impression
The auto attendant of the virtual PBX system offers a great means to interact with callers. Callers are greeted professionally with recorded messages. Unlike other phone systems, they do not have to wait for long hours on queue to reach the desired extension. The auto attendant transfers calls efficiently to the right extension in accordance with the choice that the caller makes from a menu of options including dial-by-name, dial by extension, zero out to live operator and group dialing. Calls can be to be routed to extensions, groups, mailboxes, conference rooms, call queues and unlimited depths of auto attendants.
You can easily configure your PBX according to your requirements. The customer portal allows you to create call queues and groups, listen to and delete your voicemail, view call detail records and billing information, upload music on hold and much more.
Virtual PBX with Call Routing Features
Busy signals and missed calls are some of the common problems that business offices may have to deal with. To avoid such hassles, PBX phone systems are equipped with a lot of advanced call handling features. In case calls routed to the extension phone lines are unavailable or left unanswered, they are automatically redirected to the voice mail boxes of the phone system. Callers can leave voice messages in the mail boxes which can be later retrieved by the user.
Sound like a Fortune 500 Company
Virtual PBX makes callers feel like they are interacting with a Fortune 500 company. Service providers charge just an affordable monthly rent for the use of this phone system.
