subject: ITIL Foundation Certification Exam [print this page] ITIL Foundation Certification Exam ITIL Foundation Certification Exam
The Information Technology Infrastructure Library (ITIL) is a globally recognized set of concepts and practices used by various organizations and IT professionals for the effective management of IT services. ITIL has three main objectives: to significantly improve IT services, to minimize or lessen the cost of IT services and to develop IT services based on business and customer requirements.
The first major step in an ITIL career path is to pass the ITIL Foundation Certification Exam. Basically, there are three levels of ITIL certification: Foundations, Practitioner, and Service manager. The Foundations certificate mainly concentrates on the basic terminology, philosophy and an overall study of the various concepts used in service management. Up on successfully completing this level, the candidate is required to take the practitioner level. This phase involves a detailed, comprehensive understanding of the primary concepts of Information Technology Service Management. The Service Manager Certificate combines related experience with an in-depth understanding of service management topics. A good preparation plan is necessary for passing ITIL Foundation Certification Exam.
The ITIL Foundation Certification Exam, basically, involves 40 multiple-choice questions, out of which at least 26 must be answered correctly. It is an hour-long examination and the minimum passing score is 65 percent. There are various private institutions that provide short-term courses for students to help them prepare for the ITIL Foundation Certification Exam. As part of exam preparations, students are advised to devote three to four days of full-time study.
Here are some more helpful tips for you:
There are two methods of training which are often recommended for preparing for the ITIL Foundation Certification Exam- Self-study or Training Program Enrollment.
Choose the mode of training that appropriately suits your requirements.
In case your employer doesn't provide reimbursement options, then it's better to study on your own using training materials that are available on eBay, IT Service Management Forum or the British Office of Government Commerce.
Training programs also include both classroom and online options. Select the option that best suits your learning style.
Do read lots of ITIL books and various study materials and take practice tests.
