subject: Vibrant-info.com- Introduction [print this page] Vibrant-info.com- Introduction Vibrant-info.com- Introduction
Vibrant Info provides IT services that comprise of Custom software development, website design and maintenance, search engine optimization, pay-per-click campaign management and implementation of other internet advertising initiatives for different kinds of business. They provide world class service by analyzing the business process of the client to understand their goals, products etc to provide a solution tailored especially for the need of the customer.
Vibrant Info uses three service models to cater to the needs of the customers better. The use of these models by the team of Vibrant Info will depend on an in depth analysis of the project that the customer proposes for. The entire plan is made and analyzed before action is started on the project. The three models that they use are Project by Project, Service Level Agreement and Partnership.
The Project by Project model is the most helpful when customers propose just one project. The first step is the consultation, which gives a fair idea about the estimate and feasibility of the project. Then the rough project specifications are developed. After a sign off, a deposit is taken and contract signatures are drawn. The official work starts now. The development and detailed project specifications are drawn and a customer sign off is taken. After approval, the development starts. After the project has been developed as per requirements in modules, testing is done. Finally it is deployed and checked for discrepancies.
The Service Level Agreement model is a step farther from the Project by Project model. Vibrant Info proposes that after the project has been implemented, there could be instances where ongoing support is necessary for certain projects with higher volatility. For such kinds, this model is the best. This is basically a maintenance project with the already existing or ongoing project. The details that are required for a contract are type of work, regular business hours, number of allocated hours of schedule, means of allocation, response time for regular work and also during emergencies, and the payment terms. After all these details are capsulated, the actual contracts are drawn.
Vibrant Info also offers unique service agreements like a Partnership model. This is not available to all customers but is offered only to selected clients and also for free. This is an agreement to either get a portion of the revenue generated by the partners or get paid exclusively for the services offered or results achieved. The features of this model is that Vibrant Info guarantees reduction of risk, expert advice to all clients, reduction in costs by leveraging infrastructure and connections and also serious partnership ideals.
