subject: Support Services Ranks QC Software as Best WCS Solutions Provider [print this page] Support Services Ranks QC Software as Best WCS Solutions Provider
When orders cannot be shipped orders on time, money is being lost. This is precisely why QC Software offers clients 24/7/365 system support to resolve unexpected issues and help meet company goals.
Rich Hite, President of QC Software said, "We view our relationship with our customers as a business partnership to ensure that our supply chain solutions meet their warehouse needs today and prepare for the opportunities of tomorrow. Having the best WCS on the market is only meaningful with equally excellent service. QC Software is committed to providing an extraordinary level of service ranging from consulting, implementation, training, and on-going support."
QC Software does not outsource support to any third party. When clients call QC Software, they are confident that will receive support from a knowledgeable, experienced engineer someone who is familiar with specific client needs and business environment. The company offers a variety of standard support plans, or even customizes a plan to meet unique customer needs.
Support Services Include:
24x7x365 system support
Concept development
Functional specification
On-site systems analysis
Installation & integration services
Web-based / onsite training and conferencing
Customization and enhancements
The WCS solutions provided by QC Software enables companies to streamline their warehouse operations with the lowest total cost of ownership in the industry ensuring increased corporate profitability. Headquartered in Cincinnati, Ohio, QC Software is recognized as an industry leader in providing innovative warehouse control system (WCS) solutions for order fulfillment and distribution centers.
QC Software has a reputation for being reliable, innovative, and responsive. Customers know they can count robust applications as their business needs change. And they can rely on dedicated support team to solve business challenges.
Customer commitment is key to QC Software's success. Hite said, "We view our relationship with our customers as a business partnership to ensure that our supply chain solutions deliver the answers to meet customers' warehouse needs today and prepare for the opportunities of tomorrow."
QC Software has extensive resources to make certain many problems associated with implementation are eliminated; through careful planning and analysis. The bottom line is clients have the right solution on time and within budget.
"The support we received from QC Software was fabulous. They are extremely dedicated and competent, " enthused Tom Lang, Vice-President of lia sophia.
QC Software (www.qcsoftware.com) is the leading provider of Tier 1 warehouse control systems to the warehousing and distribution industries. QC Software, utilizes state of the art technology combined with extensive research, development, and rigorous testing, has developed the QC Enterprise suite of products. Designed to be modular in nature, easily configurable, and platform independent, this highly scalable solution satisfies the needs of any size warehouse.
