subject: Hosted PBX with Functionalities of a Traditional On-site PBX [print this page] Hosted PBX with Functionalities of a Traditional On-site PBX
When it comes to setting up an efficient communication system, most businesses go in for the hosted PBX system which has all the functionalities of a traditional on-site PBX. The hosted PBX system has now become the popular choice in all small and medium businesses as it offers several useful services that help them move faster towards their specific business goals.
Hosted PBX for Efficient Telecommunication
The hosted PBX phone system is now considered an ideal alternative to the premise-based telephone systems. The hosted PBX phone systems has several sophisticated call management features like auto attendant, voicemail, call conferencing, voice to email, fax to email, music on hold, automatic call distribution and much more. The auto attendant greets incoming calls with appropriate messages. Callers are then presented with several options such as dial-by-name, dial-by-extension and more. Depending on the choice of the caller, calls are transferred to the right extensions. It efficiently manages numerous calls arriving at the same time without sending out line busy signals.
Versatile Telecommunication Features
The voicemail service is another useful feature of the hosted PBX phone systems. If the user is not available, callers can leave voice messages in the voice mail boxes of these phone systems. Some of the other notable features of the hosted phone systems include:
Caller ID
Find me follow me call ahead
Fax mail
Custom menus
ACD queuing
Call conferencing
Toll free numbers
No Premise-Based Platform Required
The hosted PBX system is an ideal means to cut down operational expenses. They mainly utilize web-based management tools for managing the business telecommunications within an organization. The necessary hardware is maintained by the service provider and offered to the client through a hosted server using broadband Internet or telephone connections at reasonable monthly charges. It is no wonder that most businesses are now going in for the hosted PBX system.
