subject: VoIP Service - Is it Right for your Business? [print this page] VoIP Service - Is it Right for your Business?
VoIP phone service is an advanced telecommunication solution that helps to make and receive calls using the Internet, rather than the public switched telephone network (PSTN). Incorporated with state-of-the-art communication features, VoIP phone services are extremely scalable, flexible and affordable and therefore the right choice for small, medium-sized and home-based business offices.
Right Phone Service for your Corporate Firm
Numerous business organizations are now switching to VoIP services as they help them to reduce their business and communication expenses. Through this phone system, local and long distance calls can be made at cost-effective charges. They can create a business presence at desired locations with virtual phone numbers, without having to set up physical offices there. Another advantage is that several extensions can be maintained from an existing telephone connection at any point of time. Further, VoIP phone service allows business professionals to use the same telephone numbers even when they change their operating location.
Sophisticated Features for Efficient Communication
VoIP phone services provide excellent customer interface. The auto attendant greets callers with recorded professional greetings. Callers are allowed to select from menu of options for forwarding calls to appropriate extensions, groups, call queues, mailboxes and conference rooms. You can even set up the system so that a live person answers the phone.
Business professionals can enjoy great flexibility with the efficient find-me/follow-me call forwarding feature. Calls to main business telephone numbers can be instantly transferred to pre-assigned extension phone numbers including cell phones and personal landlines. This makes it possible for the business professional to interact with customers and their workforce even when they not in the office. Unanswered calls are redirected to the voicemail box where callers can leave voice messages, thereby eliminating the chances of missing important business calls.
No Heavy Investment on Hardware
VoIP phone services are highly reliable and enable businesses to streamline their business communications and enhance their bottomline. The communication capabilities of these phone services can be utilized without having to set up complex networks and costly equipment in the business office. Service providers maintain all the hardware at their premises and offer timely software upgrades and maintenance services. VoIP phone functionalities are offered to the users at reasonable monthly charges.
