subject: Things To Do In Making a Business Phone Call [print this page] Things To Do In Making a Business Phone Call
Giving a professional impression in your business call is an important thing to do. It is very important for you to conduct yourself in such a professional behavior or manner when you are calling for business purposes. It will deliver a good impression to your business partners so they will be very happy to build their business relationship with you. Here are some tips you should do before making business call.
Preparing for the Business Call
When you are preparing a phone call for business purposes, you should remember that you have to start it with introduction, discussion points of the call, and summing up the discussion as the end of the call. State your name and your company clearly so they notice to whom they are talking to. Then, you need to say everything you need to discuss clearly after explaining the reason of your call. If you need to leave any message, you have to straight to the point.
Making the Call
First, you have to introduce yourself. State your identity briefly in the beginning of the call. Do not let them feel confused about whom they are talking to. Then, after your partner recognizes you, ask them whether they have available time to have your call. You can try to make an appointment so you can call back.
After checking his or her availability, you can continue to state what you want to discuss. If you find any difficulty in saying every single thing briefly, you can take advantage of notes. It will give you some kinds of guidance in to help you remind and explain specific things of your discussion.
Then, you can politely ask them to repeat the points of your discussion in their own words. It is very important to make sure that both of you have the same understanding about the discussion. Now you can end your call pleasantly. Do not forget to thank them for his or her time for the phone call.
