subject: HP highlights the quality of the door mechanism in China lags behind the recall - HP quality doors, in response to-IT industry [print this page] HP highlights the quality of the door mechanism in China lags behind the recall - HP quality doors, in response to-IT industry
Has repeatedly delayed the meeting start time, video broadcast no images so far said nothing about the recall. Even in an emergency press conference on the plague, "the world's largest computer maker" halo HP still did not solve the problem for Chinese users to see the sincerity. HP "quality gate" has also caused the appearance of the parties to reflect on China's recall system. AQSIQ argue in response, said consumer Electronic Product recall is likely to include the scope of the future. Hewlett-Packard because of the quality of the recent crisis
frequency of the newspapers side, while being a CCTV "3? 15" party of exposure. Yesterday, HP vice president of worldwide Chasing the "quality gate" after the crisis first appeared on this matter and to resolve this matter once again delayed the time to publicly apologize to Chinese consumers. "We will strictly in accordance with three bags of Law Enforcement, hope, and users to communicate one by one." Yongli said that in the next 30 days, HP will launch comprehensive reorganization plan, including strengthening the training of internal staff, improve customer service tracking system five major initiatives. On the solutions are the products in question and on March 15 issued to the media the contents of the same, that help consumers to extend the warranty or refund machine. When repeatedly asked whether the media scene will recall, Zhang Yongli has no positive response.
While continuous public apology within a few days, HP has been strong resistance to the Chinese user exception. Consumers have said, according to three packs of provisions Notebook Replacement of major components from the original date should be recalculated, extended warranty is an argument made by Hewlett-Packard perpetrating a fraud.
Another legal profession that HP's problems are rooted in quality and design flaws, rather than after-sale problems, do not recall extends only to protect consumers is perfunctory, held a news conference only expedient HP meter.
From the current situation, there is no specific domestic Notebook Recall the computer and system requirements, but as consumers is growing, the AQSIQ has been involved in the HP "quality gate" investigation into the future notebook has become the scope of mandatory recall possible.
Experts had pointed out that the reason why many foreign brands in China can escape responsibility for one of the reasons is our accountability system for defective products is lagging behind. AQSIQ Chief Engineer Zhang Gang told China Economic Net has interviews disclosed online, consumer electrical and electronic products to be included in the recall range, which will include the computer.
Always thought, our mandatory recall of defective products only involve Car Children Toy And Food . Zhang Gang said, the relevant departments to speed up the legislation next steps to promote the "Product Recall Management Ordinance" and its supporting regulations introduced; gradually expand the scope of the recall defective products, the consumer electrical and electronic products under the scope of the recall; established a better regulatory system for the recall defective products.
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