subject: Trouble in migrating to COMBO 749 plan [print this page] Trouble in migrating to COMBO 749 plan Trouble in migrating to COMBO 749 plan
got a new Reliance internet connection about 2 months ago after paying installation charges of Rs.500.At that time the combo plan 749 wasn't there.So I took 400kbps UL Rs.749 plan.
Trouble in migrating to COMBO 749 plan
After about a month the new plans came out.And when I tried to shift to combo plan the CC people said the I should to have land-line to apply for a combo plan.I contacted the same sales executive and he took another Rs.500 towards installation charges for the telephone and said that I could get the combo plan.
But when I call the CC and ask them to change the plan they say that the Landline and the internet connection are in different billing account numbers so they asked me get both to a single billing account number .But the sales executive is not doing it.And now I cannot get the Combo plan.
Trouble in migrating to COMBO 749 plan
I am paying the same Rs.749 for UL 400kbps plan while in the combo plan they give a speed of 600kbps during daytime and 1mbps during nighttime.
When I tell the CC that the executive is not combining both the plans they want me to apply for a new combo plan by paying another Rs.500.
What should I do?
Trouble in migrating to COMBO 749 plan
How do I get them to change my plan?sales guy duped you, sales guys from Reliance are thieves, do one thing surrender both connections and opt for fresh installation and chose that 749 plan because its a silly reliance policy that u need to have both(internet+land-line)on same billing account no to get a combo plan but keep in mind once you subscribed to combo plan then you cant revert back to normal flat fee plans if you want to use flat fee again then you have to get a new connection!! hence more wastage of money,can get a new connection but what concerns me is that the sales person is so uninterested about the customer after he gives a connection.Before giving the connection is so much interested and full of energy I don't understand what happens to all that after the connection is given, nothing.
Now by taking a new connection I would have spent Rs.1500 just on installation.
Sometimes its not just about money ,it is not liking to be cheated.got a new Reliance internet connection about 2 months ago after paying installation charges of Rs.500.At that time the combo plan 749 wasn't there.So I took 400kbps UL Rs.749 plan.
After about a month the new plans came out.And when I tried to shift to combo plan the CC people said the I should to have land-line to apply for a combo plan.I contacted the same sales executive and he took another Rs.500 towards installation charges for the telephone and said that I could get the combo plan.
But when I call the CC and ask them to change the plan they say that the Landline and the internet connection are in different billing account numbers so they asked me get both to a single billing account number .But the sales executive is not doing it.And now I cannot get the Combo plan.
I am paying the same Rs.749 for UL 400kbps plan while in the combo plan they give a speed of 600kbps during daytime and 1mbps during nighttime.
When I tell the CC that the executive is not combining both the plans they want me to apply for a new combo plan by paying another Rs.500.
What should I do?
How do I get them to change my plan?sales guy duped you, sales guys from Reliance are thieves, do one thing surrender both connections and opt for fresh installation and chose that 749 plan because its a silly reliance policy that u need to have both(internet+land-line)on same billing account no to get a combo plan but keep in mind once you subscribed to combo plan then you cant revert back to normal flat fee plans if you want to use flat fee again then you have to get a new connection!! hence more wastage of money,can get a new connection but what concerns me is that the sales person is so uninterested about the customer after he gives a connection.Before giving the connection is so much interested and full of energy I don't understand what happens to all that after the connection is given, nothing.
Now by taking a new connection I would have spent Rs.1500 just on installation.
Sometimes its not just about money ,it is not liking to be cheated.
