subject: Pathetic Reliance Netconnect BB+ service [print this page] Pathetic Reliance Netconnect BB+ service Pathetic Reliance Netconnect BB+ service
bought reliance net connect bb+ ZTE make device on june-2009 and facing lots of lots of service/network related problem since that time and Now i planned to make STOP PAYMENT of my outstanding as now they also started new policy that customer cant migrate plan within billing cycle. I was amazed after knowing this as im postpaid customer and they start implementing prepaid service policies and they even not informed me about this change... inspite of this when i gave them plan change req. on last day of my billing cycle than the c.c.e simply accepted it they dont even conveyed me that plan change req. will be entertained before 72hrs of bill cycle change date. my billing cycle is 9th-8th and on 8th July-2010 i forwarded the request and on next day i came to know through SMS from RCOM that my plan change will be affected from august 9th not july-9th.bought reliance net connect bb+ ZTE make device on june-2009 and facing lots of lots of service/network related problem since that time and Now i planned to make STOP PAYMENT of my outstanding as now they also started new policy that customer cant migrate plan within billing cycle. I was amazed after knowing this as im postpaid customer and they start implementing prepaid service policies and they even not informed me about this change... inspite of this when i gave them plan change req. on last day of my billing cycle than the c.c.e simply accepted it they dont even conveyed me that plan change req. will be entertained before 72hrs of bill cycle change date. my billing cycle is 9th-8th and on 8th July-2010 i forwarded the request and on next day i came to know through SMS from RCOM that my plan change will be affected from august 9th not july-9th.
Now this is ridiculous whats the need of giving plan change req. before 30days? everybody can understand this easily and after emailing and calling c.care they simply said we are sorry for inconvenience caused to you and we will take action against that c.c.e but cant change your plan. Im currently on 299 pay as you go plan coz from some time im not using my data card services i just paYING the bill in this plan 1/mb will be charged according to usage.
Pathetic Reliance Netconnect BB+ service
Now this is ridiculous whats the need of giving plan change req. before 30days? everybody can understand this easily and after emailing and calling c.care they simply said we are sorry for inconvenience caused to you and we will take action against that c.c.e but cant change your plan. Im currently on 299 pay as you go plan coz from some time im not using my data card services i just paYING the bill in this plan 1/mb will be charged according to usage.
Pathetic Reliance Netconnect BB+ service
bought reliance net connect bb+ ZTE make device on june-2009 and facing lots of lots of service/network related problem since that time and Now i planned to make STOP PAYMENT of my outstanding as now they also started new policy that customer cant migrate plan within billing cycle. I was amazed after knowing this as im postpaid customer and they start implementing prepaid service policies and they even not informed me about this change... inspite of this when i gave them plan change req. on last day of my billing cycle than the c.c.e simply accepted it they dont even conveyed me that plan change req. will be entertained before 72hrs of bill cycle change date. my billing cycle is 9th-8th and on 8th July-2010 i forwarded the request and on next day i came to know through SMS from RCOM that my plan change will be affected from august 9th not july-9th.
Now this is ridiculous whats the need of giving plan change req. before 30days? everybody can understand this easily and after emailing and calling c.care they simply said we are sorry for inconvenience caused to you and we will take action against that c.c.e but cant change your plan. Im currently on 299 pay as you go plan coz from some time im not using my data card services i just paYING the bill in this plan 1/mb will be charged according to usage.
