subject: The PBX System - A Summary [print this page] The PBX System - A Summary The PBX System - A Summary
I am certain you've heard of a PBX system, most folks in business have, but what exactly is a PBX system ? Here it goes:
PBX stands for personal branch exchange. So a PBX system is basically an internal telephone network. All the numbers inside the network can contact each other directly, but any outside calls need to be dialled through an extension number.
As time has gone on, the PBX system has evolved plus the internet. Now you'll be able to also have VOIP PBX or IP PBX. VOIP stands for voice over internet protocol, so basically a personal branch exchange that is hosted on the web and uses world-wide-web technology to make the calls instead of sending the calls through the regular telephone channels.
So, not only can you get your PBX system as a physical telephone network, but you can also have it as a virtual network that is hosted by an outside company. So you are able to have a normal or hosted PBX system or a normal or hosted VOIP PBX system!
The PBX system is the most strong tools you may have for your business. It allows your employees to contact each other at either zero cost or at least almost no cost for the company beyond the monthly hire for the PBX system but outside calls are nevertheless charged at normal rates. This is great for large organizations wherever it's not feasible to just lean across the corner and talk to the person you're searching for. They're simple to expand and can handle an almost unlimited quantity of lines. Every individual can get an extension number, so they can be contacted directly by their clients or they are able to be connected to an outside call via a manual switchboard.
The PBX system is particularly useful inside a large business as you don't need an individual telephone line for each employee which would lead to massive telephone overheads. So save yourself and your business some cash and get a PBX system installed for your employees. Even though it is going to cost some money to have installed, it'll make contacting your employees significantly cheaper. You should recoup your cost in no time at all.
