subject: General Guidelines for Serving Customers with GHD Hair Straightener [print this page] General Guidelines for Serving Customers with GHD Hair Straightener
As an aside, you may wonder what happens to our retired buses and paratransit vehicles. Some find new lives in the fleets of Neighbor Island transit systems or in other public uses. But sometimes, a vehicle finds a unique purpose, and here's a great example. Late last year, Bert Nakashima, a teacher at Pearl City High School, inquired about obtaining a used Handi-van to transport students from six Leeward Oahu public schools to a number of career training programs. The van gave the program a time-saving means of carrying the students to and from their campuses and training sessions, and was a welcome complement to the education of our young people. Photo caption: Mayor Hannemann turned over the keys to a donated City paratransit van to teachers and students at Pearl City High School late last year. (http://www.cheap-ghd-hairs.com/ghd-rare-styler-p-2.html)
Put Yourself In Their Shoes Continued from Cover
We want to be known as champions for our disabled citizens. It doesn't take much to go the extra mile. Kneel the bus frequently and always upon request. Today's kneelers are getting so good, that many operators routinely kneel the bus at every bus stop. In other cities, where it can be shown that a bus company does not enforce ADA rules, the Federal Courts often intervene. If that happens, management's hands are tied and that is why management has to be stern over ADA violations. Let's not get to that point. Simple courtesy goes a long way. Be a professional. Always treat customers with disabilities like you would want your family treated.
General Guidelines for Serving Customers with Disabilities
All customers, including those with disabilities, expect good, safe service.
- Treat customers with disabilities as you would like to be treated.
- Customers with similar disabilities often need different types of assistance to travel independently.
- Remember that a person's disability may not always be visible to others.
- Don't make assumptions about a customer's abilities or disabilities.
- Ask customers with disabilities if they need assistance. Don't automatically assume they do.
- Do not touch customers or their mobility devices without their permission.
- Speak directly to customers with disabilities, not their companions.
- Speak clearly with a normal tone and speed, unless the customer requests otherwise.
- Any passenger may use the lift if they cannot climb the steps of your bus.
- Be prepared to provide assistance with the use of lifts, ramps and securement devices if the customer needs it. www.fad77.com
The ADA isn't just the law it's a way to serve all customers with respect, courtesy and efficiency. You and your passengers will all have a more pleasant ride! Aloha From The Training Department.Best Places to Work.Jerome Preese Vice President, Planning & Marketing Oahu Transit Services recently participated in the Best Places to Work in Hawaii program, an annual feature for Hawaii Business Magazine that ranks companies based upon employee job satisfaction. The results of our participation were sent in, the scores have been tabulated and the winner is to be announced after this commercial break, well actually they will be announced April 2. However, we have been informed that Oahu Transit Services was selected as one of the Best Places to Work in Hawaii, everyone should be very proud of this accomplishment.
