subject: Virtual PBX: Complete Small Business Telephony System [print this page] Virtual PBX: Complete Small Business Telephony System
A good and effective communication system is very essential for the growth of any business enterprise. Virtual PBX, with its feature-rich functionalities, has now become a complete telephony system for all small business enterprises.
Feature-Rich Functionalities for Better Customer Relations
Customer care plays a vital role in improving the productivity of small businesses. Small businesses can easily build up a loyal customer base by installing the virtual PBX phone system. It makes end-to-end communication easier with useful features like the auto attendant which attends calls, welcomes callers and redirects calls to the appropriate extensions. Callers are provided with an extensive range of communicating options including dial by name, group dialing, dial by extension and zero out to live operator. Therefore, businesses can be sure of not missing even a single call by deploying PBX phone systems in their settings.
Virtual PBX Phones for Reduced Operational Expenses
The Virtual PBX system is also attractive for its low expense. With this phone system, small business offices spend comparatively less than the amount that they would have incurred for setting up a conventional telecommunication system. Its ability to connect with a server-based phone network is one of its greatest advantages. This eliminates the need to set up expensive hardware with phone lines.
Sophisticated features such as personalized voicemail, auto attendant, call forwarding, fax-to-email service, multiple extensions and voicemail to email services are the added advantages of this phone system. All these help users keep in touch with their callers anytime, even while traveling. Users enjoy greater advantages at lower rates with the virtual PBX system which has become a complete telephony solution for small business enterprises today.
