subject: Shopping refused to honor the commitment to consumer rights protection will receive a color TV - TV, [print this page] Shopping refused to honor the commitment to consumer rights protection will receive a color TV - TV,
Although the price of consumer goods purchased by 9,999 yuan, but
Shopping
Agreed in accordance with the spending of over 10,000 yuan gift
TV
And wrote IOU. When consumers ask for gifts, the shopping malls has refused to honor their commitments. Consumer complaints to the Consumers Association for this, to recover this in the gift of their own color TV. Consumer Zhang told reporters recently: "As consumers, when their legitimate rights and interests are violated, we must resolutely activist.
Not long ago, Mr. Zhang Weihai want to buy a certain home appliance shopping
Taiwan Power Company
As the machine. Shopping for him to send a staff member
Promotions
Advertisement
, Called the return of consumer, commercial and domestic benefits of a well-known manufacturers joint exhibition, as long as the purchase of the
Brand
Appliances over 10,000 yuan, not only other gifts, but also can receive the brand a 21 inch color TV. Mr Cheung, for this action and the heart. After repeated comparisons, his eyes on one of the brand's 42-inch plasma TV, price 9999 yuan, away from the shopping malls under favorable conditions only a thin one dollar. Zhang immediately to the mall
Sell
Staff consultation, this can provide the care, according to price of 10,000 yuan to enjoy shopping discounts. Referrals for people by phone, the shopping centers of staff agreed to the request of consumers, but said that TV must be shopping gifts
Leadership
Receive approval before signing as shopping malls who caries out, Mr. Zhang bought a color TV, the left copies of their invoices and identity while shopping for his staff played a 21 inch color TV's IOUs, and stamped the mall
Seal
.
Week later, the distribution of staff to Mr Cheung called to inform the gift void, playing IOU is due to misunderstanding of activities of staff; consumers have received other gifts, the shopping malls do not agree with giving an additional TV . Shopping centers to explain to Mr. Zhang is difficult to accept, on many occasions made representations, but business leaders are not always, meetings, travel and other grounds of prevarication. As the mall, said the event was advertised with the manufacturers collaborated in, and Mr. Yu Shizhang dialed phone manufacturers headquarters. Factory personnel made it clear that unilateral action is shopping malls, factories and did not participate. In desperation, Mr. Zhang Weihai consumer associations to the complaint.
Consumer Association investigation concluded that, although consumer spending away from the mall sales presented a difference of one dollar of television terms, but the mall had been promised gifts, and wrote a seal stamped with a written IOU mall, that mall has Consumers have reached an agreement giving TV, shopping centers must agree to fulfill
Contract
Otherwise, businesses should bear the liability. Finally mediation by CASE, shopping malls fault admit the existence of work, and willingness to IOU shall be fulfilled. Ultimately, consumers provide the desired a color television.
