subject: Little Swan Washing Machine exaggerated capacity was challenged, "fraud" - Little Swan Was [print this page] Little Swan Washing Machine exaggerated capacity was challenged, "fraud" - Little Swan Was
Instructions displayed on
Washing machine
The maximum capacity of 5 kg washing can be Miss Fu into less than 4 kilograms of clothing, washing machines can not be normal rotation, this, Little Swan sale
Service
Officials said the instructions do not dwell too much weight by the standard.
3.7 clothes stumped capacity 5 kg washing machine
This little Swan washing machine is Miss Fu's daughter in August 2007 to buy, buy when the price of 1398 yuan. She was also looking at a price of more than 1100 yuan, washing capacity of 4 kg washing machines, "Buy 5 kg, and capacity, to washing
Sheet
Quilt cover, save trouble. "Miss Fu's proposal to eventually listen to her daughter bought this XQB50? 2688G Little Swan automatic washing machine models.
Day before yesterday morning, who lives in No. 90 Wenhua Road, House of Miss Fu put clothes into the washing machine washing, the washing machine has been issued a "buzzing" sound, no
Roller
Rotary voice. She opened the lid and saw no transfer roller, the top layer of white washing powder has not yet opened.
According to Miss Fu introduction, just outside her daughter back home, to wash clothes are more worried about impact of washing clothes too much life, She also took a moment balance, clothing weighs 3.7 kg.
After the Miss Fu call the hotline after sale of small swans, "said a statement on the male staff is the subject of 5 kg weight of wet clothes." Miss Fu said, the instructions on the weight behind the standard is not clear is the drying or wet clothing, but according to her understanding, it should mean dry weight of clothes. "How wet clothes count ah? Stick how much water be wet clothes ah?"
Miss Fu that Little Swan called washing machine washing capacity of 5 kg, but the actual can not accommodate so many clothes, is
Consumption
Fraud.
Proposed sale of clothing under actual conditions put less
Day before yesterday, Miss Fu Swan once again make a small after-sales hotline. "Female staff said washing capacity means the weight of dry clothes, and notify maintenance workers to see."
Yesterday
(April 10, 2008)
Morning, maintenance workers placed a small amount of clothes washing machine, the machine is operating normally. Against President said that this is not a quality problem, no maintenance, suggested that she wash a little less clothes, washing machines can work properly.
Small Swan's advice service department, one staff member explained, washing capacity really is the weight of dry clothes, before the male staff member who explained that his own argument, but for the life of washing machines, the user According to the functioning washing machines, clothes washing properly placed. Do not be too entangled in the statement marked weight. Been questioned for "consumer fraud", the staff did not respond.
