subject: Tips for successful commercial cleaning agencies: [print this page] Tips for successful commercial cleaning agencies:
Commercial cleaning agencies are formed for various reasons. Most of them function by signing contracts with various offices in the city; they have workers who clean these places at a fee. Nevertheless, there are other firms that specialize in other areas such as laundry, machine washing and tank cleaning. There is a lot of competition in this industry and for a company to get that dream contract they should stand out from the others. First, the company should have excellent customer care attributes. Remember that there are other commercial cleaning agencies on the market; and it is only when you actively listen to the client and show genuine interest in responding to their queries so that you may be picked over the rest.
Always smile and show humility during your first meeting with the manager. First impressions do matter in painting a picture of what you represent. The dress code for such a meeting should not be too expensive because the person may think you are only after profits and not proper service delivery. Keep it simple. Reliability is the most important virtue your firm would need to stand out from other profitable cleaning agencies. Never make the mistake of being late for cleaning appointments because the chances are high that you may lose your contract. When your cleaners come late they will probably inconvenience other workers in the office and that can affect their productivity. Preferable profitable cleaning agency should have a sense of delight in all that they do. A great attitude and trust in what you do goes a long way in convincing the customer that the firm knows what it is doing.
Lack of confidence is one of the biggest mistakes one can make when trying to strike a deal. Be ready to answer all questions passed to you without stuttering. Moreover, the person may seek to know the integrity of your workers and may require certificates of good conduct. Money-making cleaning agencies should be registered by local authorities to provide their services. Never approach a client before registering the business because you may be charged with operating without a permit. To continue, commercial cleaning agencies should be genuine by not pretending to offer services that are beyond their reach. There are some greedy commercial cleaning agencies that would sign another cleaning contract with the same firm once the manager announces there's a different sector that also requires cleaning. This is not recommended as workers could be overstretched and probably then offer poor service in both areas.
