subject: How To Keep The Hotel Up To Date [print this page] How To Keep The Hotel Up To Date How To Keep The Hotel Up To Date
Nobody likes an outdated hotel whether in terms of your furnishings, linen, landscaping or the system. There are many ways to keep your establishment updated. You can do this by updating your process on how you manage the place, adding a few dishes to your breakfast menu or by simply listening to the ever-changing needs of the guests.
1. Provide iPod docks and adaptors for gadgets
Travellers these days will undoubtedly have their own music player or specifically, their iPod. An iPod dock is an essential tool to help make the hotel room a lot less imposing. By bringing in music that the guests like, it helps relax them and bring back a sense of coziness to the room, regardless of its dcor. Most other music players have similar adaptors like the iPod's, anyway, so you need not worry much about the usability of the dock.
As for adaptors for plugs, assign one or two universal travel adaptors per room so that the guests need not call you in the middle of the night looking for a plug adaptor.
2. Be on the lookout for other competitors
Always look over your shoulder and check out your nearest competitor's activities. Even if you have proof that you are number one in your region, it is always best to be on the look out for up and coming establishments. Check out the reviews section of online booking websites to see public and real reviews of other hotels.
3. A Twitter and a Facebook account is a must
Social network is flourishing these days and there is absolutely no excuse for you NOT to have your own accounts. Twitter helps you get the news fast with minimal effort from your team. Just a single post regarding a promo or a photo of the newly renovated lobby, will surely circulate like wild fire.
Facebook is a more approachable counterpart to your company website. It loads much faster and is easier to manage than an online forum. The best part is, these services can be accessed for free!
4. Make use of online booking facilities
Online booking transactions secured by Verisign, for example, is a very easy way to encourage future guests to book your rooms right then and there. This is very useful if you are fond of giving out promotional rates via the hotel's website. The impulsive behavior of a guest will kick in and they need that instant confirmation to secure their rooms.
These may be relatively small changes but they are all going to give your hotel a hip boost in the right direction.
Learn about your next steps in improving your business process and eventually gaining solid competitive advantage with the help of a hotel management software.
While you are at it, discover how you can increase your revenue through online booking engine that can generate overwhelming online sales!
