subject: The Smile Behind the Service: Explaining the Story Behind Yeck's Success [print this page] The Smile Behind the Service: Explaining the Story Behind Yeck's Success
We all dread the day when our car warrants some sort of repair and frankly as soon as the check engine lights come on, we all sigh in anticipation of the ridiculously time consuming and expensive process that follows. Here's the thing though- it doesn't have to be that way.If we could find the right place that offers comprehensive auto service with a convenient location and mechanics with a good skill set, this process can be improved drastically. Well, for auto repair in Bellevue, Yeck's Auto Repair is the answer. Yeck's has been family owned and operated since 1975, and has always valued their customers' happiness and the sense of pride associated with completing a job correctly. Each customer is treated with a personal touch and kindness because Yeck's honestly believes this is the best way to promote good business.
Yeck's Auto Repair in Bellevue offers an incredibly comprehensive list of services including engine performance evaluations, heating & a/c repair, muffler and transmission issues as well as more routine maintenance services such as oil changes and wheel alignments. Because Yeck's sincerely valued their customers and wanted to make their services as convenient and thorough as possible, they even added towing to their list of services. Their towing service is operation 24 hours a day and even includes emergency road side assistance.
As a sign of their progress in the auto repair Bellevue industry, they are constantly re-evaluating their business policies and procedures to keep making more and more improvements. They believe that a company has to evolve as the industry evolves and have been making a conscious effort to make this transition as smooth as possible while still adhering to the principles they were founded on. As stated on their website, these values include: "honesty, integrity, professionalism, communication, customer dedication and providing a great value along with exceptional quality."
Their website also includes a list of all these services and policies so that customers looking for reliable auto repair in Bellevue could easily locate Yeck's. Furthermore, their website is aesthetically pleasing as the design and color scheme are based on the logo. This is another example of good business on Yeck's part as having an attractive website is a great way to keep potential customers on the site and interested in learning more about the company.
In addition to being known for their superior customer service skills, Yeck's is also active in communication and staying up to date with their clientele. They offer car care tips and even use social media, specifically facebook, to stay up to date with frequent posts that are both informative and interesting. Connecting with customers on this level is an excellent way to establish a personal connection with people and make customers for life.
Though none of us really want to deal with the hassle associated with dealing with car issues, Yeck's works to make this process as simple as possible. With their personalized feel of handling business and their straightforward approach to auto repair, Yeck's Auto Repair has a promising outlook for the future. If we have to deal with car issues, at least we have friendly people like those at Yeck's to help us work through those problems and get back on the road.
