subject: Some Things To Remember When Using An Atlanta Apartment Guide [print this page] Some Things To Remember When Using An Atlanta Apartment Guide
When you are looking for Atlanta rentals, it is best to engage the services of an Atlanta apartment guide simply because of the level of difficulty involved in finding a place to stay on your own. This usually invovles endlessly trawling through online rental property databases, finding one promising apartment after another only to be disappointed when they fail to meet one or more of your requirements. So using an apartment guide is the natural thing to do, but there are some things that you should keep in mind when doing so to ensure your own security.
There are several ways to test the reliability of a particular company and to ensure that they will perform as advertised. The first acid test is the company's reputation. What is the reputation the company has built up through over time in the same industry? Any established company will have earned some sort of reputation, whether it is good or bad, and you need only search the internet for reviews of the company to find out which one it is. If you are unable to find decent reviews on the company, however, then visiting some of the property forums will likely yield some results in the form of people talking about their experiences with the company.
Another telltale factor that is indicative of a particular apartment guide company's reliability is the design of its website. Companies that are dedicated to providing a great customer experience usually take the effort to commission the design and
creation of an attractive and user-friendly website. You should take particular note of personal messages from members of management on the website, as this indicates that management takes an active interest not only in the large issues in the company but is also invovled at all other levels of the operation. This usually points towards the company being well run and well managed.
A more complicated but extremely useful method of determining how good your experience with a particular company is likely to be is to test the quality of its customer service. Many companies in the services sector boast about the level of dedication of their customer service support staff, and guarantee a response from their customer service department to any query within a set period of time. The acceptable limit for a resopnse from customer service is usually one or two business days. You should test the effectiveness of the customer service department by sending them an email with a simply query and measuring the amount of time taken to respond. If the customer service department gets back to you in a prompt fashion, then you are most definitely on the right track.
Another area of concern when it comes to rental apartments is maintenance. It can be a nightmare if fixtures in the apartment such as the toilet or lighting fail and need to be repaired. This puts the tenant through great inconvenience, and you would want to have the problem fixed as soon as possible. Some property locator companies offer maintenance as part of their service package, ensuring that you get prompt and competent service should you require maintenance services for your property. A company that is willing to offer such an agreement definitely earns points for being concerned with the welfare of tenants.
The final thing to remember when making use of an Atlanta apartment guide is to actually view the apartment before you make a decision to rent it. A surprising number of people allow themselves to be taken in by the sales pitch and place downpayments on their Atlanta rentals without having actually stepped into the property in question. This is most definitely an extremely risky course, as even photographs can be edited and doctored or may not reflect the true state of the apartment.
