subject: Is Your Day Interrupted By Telephone Calls? Use Voice To Email [print this page] Is Your Day Interrupted By Telephone Calls? Use Voice To Email
With the evolution of new ways to communicate, the concept of business has changed - a business no longer needs to happen within a confined office space with people sitting together and working in cubicles. Even customer care centres have changed remarkably because of the advent of non-geographic numbers which can be pointed to any cell phone or landline number anywhere in the world. Customers, who call you, do not realise that you probably are not even from the same geographical area. 0800 numbers, 0844 numbers, 0845 numbers, 0300 numbers and 0330 numbers are all non geographic numbers having similar applications.
Most freephone numbers provide the voice to email service, which literally means that a call when not answered goes to the voicemail, the content of which would be sent to your email instead of your allocated space for storing voicemails in the main communication server. This is an effective method of communication because of the simple fact that there is more privacy in your inbox than a phone connection. There are chances of the messages getting deleted because you have to rely on the keys in the number pad, which can give you a clumsy browsing experience, compared to visually accessing the voicemail message on a computer screen.
With a busy day ahead, if a person does not want to answer any official or personal calls through the day, he can still get voicemails from the calls received on that day in the email. This way, an individual does not need to worry about switching back and forth from calling mode, to listening, to voicemail mode, on his cell phone.
Users no longer have to worry about missing calls or losing voicemail references. This feature not only lets the person play the voicemail over and over again but also with a media player of one's choice. The digitised voicemail message is sent right to your email, from where the access is better. Each recorded voicemail message occupies very low space on your computer - this allows you to store more messages for later reference.
Another feature is that customer care centres operate on the mode of delegating work to the next batch of people that come in after their shift. This requires them to hand over information to them about the day's proceedings. Occasionally, they would need to share voicemail messages with their teammates, which can be done simply by forwarding the voicemail message to another person's email address.
