subject: 0330 vs. 0800 numbers. What's The Difference? [print this page] 0330 vs. 0800 numbers. What's The Difference?0330 vs. 0800 numbers. What's The Difference?
It is important to know the difference between the various non-geographic numbers so that you can choose between them for your organization. The most commonly used number ranges seem to be the 0800 numbers and the 0330 numbers. The other NGN numbers are 0844 numbers, 0845 numbers and 0300 numbers.
0800 numbers are typically known as freephone numbers because of the simple fact that it costs a caller nothing to call a company with this number. These are rated as one of the best marketing tools by most companies which use them. Callers find it easy to call 0800 numbers from landlines than cell phones because the business that owns the number will bear the cost of the call. Statistics have revealed that using a 0800 number for your business increases the response rate and customer call frequency by 185%, since customers feel more valued.
0800 numbers, however, are not free to call when you are using a mobile phone to call them; depending on your service provider, the call rates vary from carrier to carrier. Typically, the cost of owning a 0800 number depends on the type of plan that you're going in for, and if the number can be easily recalled. There is always a connection and setting-up charge and annual service charge, along with a pay-per-minute charge for each inbound call. 0800 numbers can be pointed anywhere - cell phone or landline and can even be routed to an international number.
0330 numbers do not fall in the category of freephone numbers, instead they are called 'caller-friendly numbers' because of the fact that they charge the caller the same amount of money, as if they are calling a standard geographic landline number - even from a cell phone. This is important because more than 40% of the calls in the UK every day are made through cell phones. Though there are several call minute packages and discount schemes for 0330 numbers, revenue sharing is not allowed in 03 numbers. Any organisation is eligible for a 0330 number.
The cost of owning a 0330 number varies from plan to plan with the basic plan associated with 1000 free minutes and more advanced plans carrying more features. The connection and setting up charges can be as low as 5 plus taxes. The business has to take care of the annual service charge and the pence-per-minute for each inbound call.
