subject: Select a corporate messenger for business communication [print this page] Select a corporate messenger for business communication
Instant messenger plays an important role in today's communication. Most public IM offers powerful and rich features and very easy to use, the most important thing is they are free. But for business communication, security and stability comes first. So why not to create and manage your own Instant Messaging network by selecting a corporate instant messenger.
Let's take a look at the things which a corporate messenger can do for you but a public IM cannot.
Firstly, different to most public messenger, a corporate messaging network ensure the security of sensitive data transferred during chat. All communication is secured with strong encryption algorithms, guaranteeing all incoming and outgoing message transmitted over the network impossible to intercept. Communication is strictly limited with your company, eliminates the risk of virus infections. And the message history is stored in a centralized server inside your company.
Secondly, for the contact list on the corporate messenger interface, the best way is to see your staff arranged follow the rule of their actual job title in the company, like Amy will be displayed in the Sales department under New York branch in a tree level.
What's more, most of the corporate messenger can integrate with Windows Active Directory, which means you can import accounts by Organizational Units (OU) or by Groups or by specified users from AD rather than manually create them again.
Thirdly, as a business-level messenger, it guaranteed message delivery and reading, even offline message or offline file transfer. Also you can send immediate announcements or broadcast to all employees in real time, just in the similar way as Windows net send command.
Most corporate messenger have more creative features to boost the productivity of office communication like group discussion; whiteboard; custom auto-reply message when you are not available at the desk; remote one's desktop to give technical support in real time; and some tiny but useful feature like exchange an entire folder which provided by BigAnt office messenger.
Forth, corporate messaging solution provider offers reliable and efficient customer support service, which means any problem or question you may have will be resolved quickly.
