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subject: BSNL Broadband doesnt work in the Evening ( 6.00pm to Next Day 8.00am) [print this page]


BSNL Broadband doesnt work in the Evening ( 6.00pm to Next Day 8.00am)

BSNL Broadband

BSNL Broadband doesnt work in the Evening ( 6.00pm to Next Day 8.00am)

in our area is not working from the evening, night and till next day morning 8.00am (Chengalpattu - In Chennai Telephones)

The reason is that when the Street Lights are ON BSNL Broadband gets disconnected. BSNL underground cable is with numerous curts & Joints is lying on the ground, open, under the street light post. Though this seems to be a very simple problem, BSNL Officials have taken more than 2 months to get it insulated and bury it under the grounds OR Change to a New Cable.

1. I have made several complaints to 1500 - broadband complaints

2. I have made several online complaints in BSNL Chennai telephone website

3. I made several phone calls to the BSNL Local Complaints

4. I made phone calls to Sub Divisional Engineer - Chengalpattu

5. I met him directly & long back he said give me 2 days time, i will get it rectified. He also said he is planning to put a New Junction Box in the joint area ( which lies under the Street Lights) - But till now nothing has happend.

6. I sent Mails on 31-Jan-2010 to the a). DGM Chengalpattu - b). DGM (NWO-CPT c). DGM -BBS - as per "BSNL Consumer Grievance Redressal Mechanism"

Nothing has happened till today. And today i have again sent a mail to GM Broadband - BSNL Chennai TelephonesBSNL Broadband in our area is not working from the evening, night and till next day morning 8.00am (Chengalpattu - In Chennai Telephones)

The reason is that when the Street Lights are ON BSNL Broadband gets disconnected. BSNL underground cable is with numerous curts & Joints is lying on the ground, open, under the street light post. Though this seems to be a very simple problem, BSNL Officials have taken more than 2 months to get it insulated and bury it under the grounds OR Change to a New Cable.

1. I have made several complaints to 1500 - broadband complaints

2. I have made several online complaints in BSNL Chennai telephone website

3. I made several phone calls to the BSNL Local Complaints

4. I made phone calls to Sub Divisional Engineer - Chengalpattu

5. I met him directly & long back he said give me 2 days time, i will get it rectified. He also said he is planning to put a New Junction Box in the joint area ( which lies under the Street Lights) - But till now nothing has happend.

6. I sent Mails on 31-Jan-2010 to the a). DGM Chengalpattu - b). DGM (NWO-CPT c). DGM -BBS - as per "BSNL Consumer Grievance Redressal Mechanism"

Nothing has happened till today. And today i have again sent a mail to GM Broadband - BSNL Chennai Telephones

BSNL Broadband in our area is not working from the evening, night and till next day morning 8.00am (Chengalpattu - In Chennai Telephones)

The reason is that when the Street Lights are ON BSNL Broadband gets disconnected. BSNL underground cable is with numerous curts & Joints is lying on the ground, open, under the street light post. Though this seems to be a very simple problem, BSNL Officials have taken more than 2 months to get it insulated and bury it under the grounds OR Change to a New Cable.

1. I have made several complaints to 1500 - broadband complaints

2. I have made several online complaints in BSNL Chennai telephone website

3. I made several phone calls to the BSNL Local Complaints

4. I made phone calls to Sub Divisional Engineer - Chengalpattu

5. I met him directly & long back he said give me 2 days time, i will get it rectified. He also said he is planning to put a New Junction Box in the joint area ( which lies under the Street Lights) - But till now nothing has happend.

6. I sent Mails on 31-Jan-2010 to the a). DGM Chengalpattu - b). DGM (NWO-CPT c). DGM -BBS - as per "BSNL Consumer Grievance Redressal Mechanism"

Nothing has happened till today. And today i have again sent a mail to GM Broadband - BSNL Chennai TelephonesBSNL Broadband in our area is not working from the evening, night and till next day morning 8.00am (Chengalpattu - In Chennai Telephones)

The reason is that when the Street Lights are ON BSNL Broadband gets disconnected. BSNL underground cable is with numerous curts & Joints is lying on the ground, open, under the street light post. Though this seems to be a very simple problem, BSNL Officials have taken more than 2 months to get it insulated and bury it under the grounds OR Change to a New Cable.

1. I have made several complaints to 1500 - broadband complaints

2. I have made several online complaints in BSNL Chennai telephone website

3. I made several phone calls to the BSNL Local Complaints

4. I made phone calls to Sub Divisional Engineer - Chengalpattu

5. I met him directly & long back he said give me 2 days time, i will get it rectified. He also said he is planning to put a New Junction Box in the joint area ( which lies under the Street Lights) - But till now nothing has happend.

6. I sent Mails on 31-Jan-2010 to the a). DGM Chengalpattu - b). DGM (NWO-CPT c). DGM -BBS - as per "BSNL Consumer Grievance Redressal Mechanism"

Nothing has happened till today. And today i have again sent a mail to GM Broadband - BSNL Chennai Telephones




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