subject: Parcel Tracking For You and Your Customers Boosts Confidence and Customer Service [print this page] Parcel Tracking For You and Your Customers Boosts Confidence and Customer Service
A number of worries about parcel deliveries have arisen in recent years, news stories about postal workers either being less than careful with fragile parcels or even worse, stashing parcels and letters away in their own home. Obviously these cases are very rare and the typical disruption to a parcel delivery will be it being slightly delayed at the worst. But this can often be detrimental to the parcel sender, especially these days as people are sending parcels to customers.
Sending parcels to people has become incredibly common due to the amount of people who sell goods online at auction websites such as eBay, in this situation the seller is acting as a retailer and so in order to be successful they will need to make sure that they keep their customers happy and the best way to do this is to get parcels sent to them as quickly as possible.
One of the most important things for buyers online is being able to know that their parcel has been sent out to them and in the past this was something purely based on the seller's word alone. But some sellers may have sent parcels much later than expected; sellers understood customers concerns and now use a parcel delivery service that provides detailed tracking of parcels from start to finish.
Many couriers and parcel delivery firms now offer this service feature to all customers, allowing them to go online and find out where their parcel is and is a piece of information that can be passed on to the intended parcel recipient as well for them to have any worries about the progress of their delivery dispelled. Many people now expect this service feature and will have reservations about sellers who do not offer tracked delivery services when they buy online.
Ordering a courier service as opposed to going to your local post office may sound like something that larger companies deal with and not individuals like yourself, you may think that the cost will be prohibitively high or require a business account to use. The truth is though that couriers have acted to make themselves more available to individuals after all it is these people who have created the additional business for these services and send the most parcels now. With easy online ordering for parcel deliveries by a courier and the courier coming to your home or place of work to collect the parcel it makes using a courier arguably the most convenient service available today.
Make sure to use a reliable courier service that offers parcel tracking, with some couriers such as HDNL tracking and DHL Tracking you get all the benefits of a courier service and the reassurance that you can follow the progress online from start to finish.
