subject: The Professional Office Answering Service [print this page] The Professional Office Answering Service
As businesses are turning to professional answering services, especially in larger cities such as Chicago, just about everywhere, professional offices are taking a hard look at the benefits that this service can provide. A live answering service can do a lot more than just act as a live call answering machine. Even at that level, not missing potentially important phone calls can help a business maintain superior customer service and office organization. But going much deeper than that, this type of service can serve to provide a virtual office extension at a fraction of the cost of hiring additional staff of increasing your office space.
Let's take a closer look at the benefits that a live answering service can provide a professional office. Let's say, for example, that you are an attorney who is just opening up a private office. Of course, you don't want to miss any calls from potential clients. But how can you do this when many calls will come in the after-hours? Well, of course, you can use a professional answering service. But have you considered the benefit of having such a service call your clients in order to remind them of their appointments? This can certainly be a major benefit.
Now, consider the office of a physician. A doctor, in many cases, needs to be on call on a constant basis but, in reality, this is impossible. It would not be a good idea for a doctor, for example, to be awakened in the middle of the night before a surgical procedure with a call that could have waited until the next afternoon. A live answering service can filter these calls and limit immediate contact to only those calls that fall into the genuine "emergency" category. Calls that could be forwarded will be handled in such a manner by the answering service.
So, as you can see, a live answering service can be exceptionally beneficial to a professional office. This is the primary reason why more and more professionals are turning to this type of service as a major tool when it comes to growing and maintaining their offices. In addition, more and more specialized answering services are appearing that specifically cater to professional services with agents that are specifically trained in the jargon and particulars of a specialized field, such as doctor and lawyer offices. If you have a specialized professional office, you owe it to yourself and your clients to check out these helpful services.
