subject: Why and How You Should Use Twitter for Marketing [print this page] Why and How You Should Use Twitter for Marketing
Twitter is not to be mistaken as a tool for you to simply chatter on all day long. There is more to what you can do on Twitter, especially if you run a business, big or small. Marketing strategies are an important aspect of any business, which decides your future success. Twitter has a number of options you can explore and work out a perfect marketing strategy. Whether you want to attract potential customers or build stronger ties with your existing customers, Twitter could be the ideal platform.
Online communication has reached dizzying heights with millions of users posting messages daily. To begin with, it is a good idea to use Twitter more as a learning tool. If you have an online presence, you can use Twitter's search engine to check if there are any comments posted. You can even conduct a search on brand names, personal names, and even particular titles. Do this on a regular basis to find out your position and attend to any queries and complaints, if any.
Twitter is a good place to run promotional campaigns too. Whether it's a sale or any special offer, you can use Twitter to reach out to the maximum number of clients. Since Twitter allows only 140 characters within messages, make sure you make the right impact by creating a message that is more conversational, unlike visuals in a TV commercial.
Branding is crucial for the success of your product or services. You can use Twitter to lend a voice to your brand. Since Twitter allows users to post comments and others to reply to those comments, it creates an opportunity to increase your network rapidly. Your product or services will be able to reach out to a worldwide audience without you having to spend thousands of Dollars on advertising. You can even alter your marketing strategies once you get a feel of customer response to your product.
Business is all about customer service. Twitter gives you the opportunity to strike a good rapport with your customers. You can respond to their queries instantly and interact with them on a more personal level. From a marketer's point, this is one of Twitter's most important features that you can take full advantage. Engaging your customers in personal dialog proves that you do care about them and are in fact more personable. Minor complaints are something that customers don't really bother about, but through this medium, you will be able to solve even their smallest issues and gain valuable feedback as well.
Instead of waiting for customers to respond, you can post a poll on your website and get followers to your site through Twitter. This is a great way to obtain immediate feedback from your customers. If you throw in an offer, you are sure to get many followers taking part in the poll. Your followers on Twitter are your ticket to marketing success, so make sure you are aware of them and keep them informed regularly. Early users have turned back to Twitter once they realized its potential as a marketing tool. That should tell you how much Twitter can really do to boost your marketing strategies.
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