subject: Free Help Desk Solutions Verse High Priced Help Desk Application [print this page] Free Help Desk Solutions Verse High Priced Help Desk Application
Purchases of expensive help desk systems are often made by IT professionals simply because they are not aware of high quality inexpensive or perhaps even free alternatives that may work even better than those they choose to buy. Often, sales associates try to convince customers that they have no other option but to pay for expensive help desk management systemresources.
*** Help desk management systems that are free, do they exist? ***
Red flags raise in many people's minds when they consider the option of using free software. For something to be free the creators of the product must have sacrificed in some area (ie quality, features, functionality, or reporting) or so they falsely conclude. The truth is that free help desk systems can allow companies to complete tasks in an efficient and effective manner.
Should you decide to purchase your help desk management system or elect a more affordable free alternative there are specific points to keep in mind for it to be a success on your network.
- Fully consider the benefits of each product within the needs of your company.
- Determine how long you desire to use the software you choose.
- How easy is it to understand the documentation provided with your selection?
- What type of support is provided with your help desk software?
*** Consider free help desk system trials ***
Try this fail-proof test: Take help desk software for the trial runs that they offer and see how they work on your network, after all since there is no cost associated your financial risk is low while the potential benefits to your companies bottom line are obvious.
When you are able to save your company thousands while meeting their technology needs everyone is the winner, especially you.
*** Help desk systems that are free can be found where? ***
Spiceworks.com free help desk software provides even more than what most people need to keep there networks running smoothly, and they do it all for free. After downloading Spiceworks.com free help desk software you will be able to assign and track tickets, assets, due dates and a lot more in just minutes.
Even more, Spiceworks.com offers completely free support via their social network of over 1, 200,000 IT professionals plus eMail and phone support alternatives.
