subject: Top Tricks For Enhancing Business in 2011 [print this page] Top Tricks For Enhancing Business in 2011
Ask your clients for referrals - This is certainly one of the simplest business boosting ideas there is, and it's free! Yet in spite of this, businesses often don't bother. You don't have to trouble your clients with calls or visits, just a quick question at the end of an email, or a reminder to them to let others know about you is all that's necessary.
To be able to appreciate how effective this will be, just think about how much more you tend to value a friends opinion on something, compared to the product or services own marketing.
Next, you ought to ensure that you are organising your workload effectively, as time-management is essential to a properly run business. In order to prioritise your time to allow you to be as productive as you can, begin by documenting every task you need to do that week. Then organise the tasks on a day-to-day basis, making sure to leave a bit of time for unexpected tasks that may pop-up; when you see a more structured list of everything you need to do, the work load will appear less and this will actually reduce your tension levels. Arranging your time like this will in addition guarantee that nothing important gets neglected. Begin every Monday by sitting down and accomplishing this.
Get branded gifts produced and thank your customers with them. There are lots of low-cost but useful products available which you can get stamped with your company name and logo, and then offer to staff and clients to thank them for their time or custom. A great idea is to choose to hand out personalised diaries. Each page of the diary can be stamped with your company logo, ensuring that as your client uses the diary, your company is firmly implanted on their brain. This means that they are more likely to become return customers, and also more likely to endorse your services to others.
Strengthen your customer service - You may think that the service you provide to your customers and clients is first-rate but thinking logically, surely you can find something that you can do better? Many firms get so taken in by the workload that they forget they're providing a service to people. Clients are what make your business - without them you wouldn't survive so make sure to provide them with the best service possible. When they have a gripe, recognise it, apologise and demonstrate how you will solve it, then do! Do you remember that phrase, 'the customer is always right'? Well if you'd like to run a truly successful business, keep reiterating that statement as it holds a lot of truth..
Last but not least, remember to take the time to take care of your staff. Although clients are indisputably, very important, without your staff your business wouldn't perform, and you would not be qualified to offer that top-notch customer service. Stress is a serious drain on most firms since it leads to a significant amount of sick days, and distressed staff could be driven to look elsewhere for a better working environment. Be sure to say thank you to your staff regularly, and mean it. Corporate gifts are also an invaluable way to demonstrate your gratitude. For example, personalised diaries double up as a fantastic gift for clients in addition to your staff!
