subject: Like Marriage Vows, the Commitment Between Retail Employee and Retail Business Owner is Personal [print this page] Like Marriage Vows, the Commitment Between Retail Employee and Retail Business Owner is Personal
When you rent someone to work in your retail store, you're inviting them into your business home, to care for your things and look after your affairs. It is a private relationship, designed on trust and respect. A relationship which is way a lot of advanced than many retailers and workers think about it to be.
I like to think about the employee and employer relationship sort of a wedding, primarily based around mutual trust and respect. When you consider it this manner you see a lot of personal aspects to the relationship. Such a different view to the link will help both sides, employers and workers, invest more into creating the relationship.
A more personal view of the relationship means that that you simply communicate concerning additional than just business, you have deeper respect and trust for your respective views.
I appreciate that this decision for a a lot of personal approach isn't what corporate retailers would want. They like the a lot of ancient approach of boss and employee, structure and strong management. The run their businesses by numbers and not feelings.
Down at the independent end of retail, where most tiny business retailers sit, a additional personal approach is better for business and all of those involved. Little business retail is all about the non-public touch and personal experience.
This is often why a a lot of personal relationship among the team is very important to the private message the business has for its customers. If your employees feel more connected to the business and that they have a stronger emotional stake, that will come across in their customer contact.
So, how do you build a additional personal relationship. It is like a marriage. Have mutual respect, be open and honest, care for every alternative, talk and laugh together.
Some businesses even successfully use relationship counsellors to develop better relationships between team members. Whereas that will be going a bit way for a few, I have seen it work well, certainly to iron our challenges or speed bumps that will get within the way of a harmonious workplace.
The simplest place to begin in taking a different approach to retail staff relationships is during the hiring process. This is where you'll show that your approach is non traditional and that the successful candidate is about to possess a completely different and a lot of enjoyable working experience.
