subject: Stay Home, Use Remote Tech Support [print this page] Stay Home, Use Remote Tech Support Stay Home, Use Remote Tech Support
Its morning and the CPU is acting up again. It could be a virus, a chipped memory card, or just that the thing doesn't like you anymore. What do you do?
You can throw the entire unit out the window and spend the rent money on a new monster or call your nephew Freddie, awful smart kid but such a nerd. You can unplug everything, including breakfast and lunch, and take the pig down to Compute-a-Fix, and it'll be done by next Tuesday. Or you can stay in your Trekkie jammies, eat your banana pancakes, and call remote tech support.
Online computer repair services can trouble shoot, diagnose issues, reconnect you to the internet, and get your monster purring again. Remote tech support can help you attach printers and other peripherals, dissolve nasty viruses, and make suggestions about things you can do to make your computer a better tool. Online computer repair services may also be accessed by phone, email, website forums, or chat as well.
Everyone wants a good old "in-country" service person to handle their PC but labor costs and other factors have pushed companies to outsource their repair services to other countries. Be patient, the best manufacturers have put considerable time and effort into training overseas representatives to be as good as in-country online helpers. But for everyone excellent "Raja" there may be a "Mr. Peggy" still learning his craft. Be kind but don't hesitate to ask for a supervisor or another representative if you feel you are not getting the kind of service you want or need.
More consumers are networking their electronics these days so the best remote tech support specialists are highly trained in online computer repair services, but may also be experts in other electric repair, such as mobile phones and televisions. The best remote tech support lets you relax while a technician gets intimate with your pc problems, in a safe, sensible, and secure way.
These services may be free if your manufacturer's warranty provides for it. If not free your computer store may offer online computer repair services costs options according to time and materials needed, hourly rates, or by defined management services. Check your warranty papers for repair cost agreements.
Remember only "soft" ware can be repaired remotely. Remote repair service representatives may be able to diagnose a mother board or hard disk problem, but it will probably be up to you find solutions to your hardware problems.
