subject: The Benefits of Taxi CCTV - Why have Taxi CCTV? [print this page] The Benefits of Taxi CCTV - Why have Taxi CCTV?
CCTV for taxis can help to protect company assets and personnel in a number of ways and there are a variety of benefits for taxi companies and drivers when implementing taxi CCTV.
The safety of drivers, passengers and the fleet of company taxis are all dramatically improved with the introduction of Taxi CCTV.
General Company Benefits
Project a professional and modern company image
Be seen as an innovative market leader and gain competitive advantage
Keep up-to-date with technological advancements
Attract the right employees and drivers and improve employee retention
Manage and monitor your fleet effectively and efficiently
Save on fleet fuel costs
Accurately monitor driver behaviour with advanced fleet management in larger fleets
Prevent drivers using company taxis for private use
Prevent drivers picking up customers without disclosing them in their weekly takings
Protect company vehicles & assets
Limit unlawful behaviour
Resolve traffic accident and insurance disputes
Protect vehicles from acts of vandalism/damage
Limit fraudulent claims in the event of an accident
Provide accurate and impartial footage, captured by your Taxi CCTV system
Deter the wrong type of customers
Taxi CCTV systems deter trouble makers from entering the taxi. Any trouble makers that do enter are less likely to cause trouble when they realise that Taxi CCTV recording is in operation
Specific Company & Driver Benefits
Limit No go' areas
Drivers can pick up anywhere / anytime with peace of mind that entire journey is being recorded, should there be an incident
Enhance safety for female drivers
Provide a safer working environment for female drivers
Diffuse awkward and potentially violent situations & prevent abusive behaviour
Systems fitted with an audio facility help to prevent racial and verbal abuse towards taxi drivers
Enhance safety for night-time drivers
Night-time driversare more prone to verbal and violent attacks and frequently carry drunk and disorderly passengers, who are more likely to be disruptive
Limit fare evasion
Fare evasion can have significant financial implications for night-time taxi drivers
Passenger Benefits
Passengers (especially those that are more vulnerable) feel safer in the knowledge that the journey is being recorded
These passengers are more likely to use your service and to become loyal and repeat customers