subject: God save the tech support company that helped me save my work on Toshiba laptop [print this page] God save the tech support company that helped me save my work on Toshiba laptop
I'm Henry and I'm a businessman. I'm generally involved in field work cause of which I'm on tour for most of the time. Therefore, I find my cell phone and my laptop to be the most essential gadgets for me. I have bought a Toshiba laptop help to access my work with more ease and proficiency. The laptop went fine for some initials days, however suddenly my laptop stopped responding. I was all numb as laptop was the way to connect me with my work.
I immediately ran to the nearest computer repair shop. The technicians out there were not able to solve the problem as there were technically not updated. Then I decide to go to the nearest cyber caf in order to search for help. It was then when I came across several online tech support companies that claimed to support many kinds of technical problems. Thus, after conducting a quick research I called the most popular and acclaimed online technical support company.
The company's operator was quick to respond to my call. After getting a brief of my problem, the operator soon transferred my call to the technician for support for Toshiba laptops. He started with asking me model details and then proceeded towards the problem faced by me. I told him that my system was not responding at all. I tried restarting the laptop several times but it didn't work. The technicians first asked me if the monitor was responding.
I told him that the monitor did beep but was receiving no signal. Then the technician explained me that it is case of boot failure, instead of being a hard disk crash, as I was assuming it to be. The technician then assured that he was a certified technician of the company and would provide me a proper support for Toshiba laptop before any more damage was created. He explained me that the boot failure took place due to corruptions of files that occurred due to viruses present in my laptop. The technician then helped me to use the start up disk from the recovery disk in order to boot system.
Once the laptop started working, the technician also helped in removing the viruses from my computer and also helped me updating me antivirus. He further guided me that the antivirus should be regularly updated in order to avoid such accidents. I was really happy with the support for Toshiba laptop provided by the technicians. My problem was solved within a short span of time.
Finding the company reliable, I quickly enrolled myself to their annual subscription in order to get a faster assistance in the future.
