subject: Government Kiosks Provide Faster Service to Taxpayers [print this page] Government Kiosks Provide Faster Service to Taxpayers
KIOSKS do not only offer solution to clients in the retail and other business sectors but it also provides solution to government agencies when it comes to bringing in new innovations as well as self-service cost cutting measures. The use of government kiosks in different agencies was pressed when the federal, state and local budgets are shrinking. This trend has led to a lot of government agencies to develop solutions that will save them a lot of money but not compromising the already good service that they provide to the taxpayers. Below are some important government kiosks that are available in different government agencies.
Kiosk at Department of Motor Vehicles
Vehicle registration can now easily be done through government kiosks. In fact, states like Nevada, Maryland, Utah and Washington have already used kiosks to provide better service when it comes to vehicle registration. This also resulted to lower state tax rates due to reduced staffing costs.
Kiosk at Department of Corrections
The Department of Corrections in Missouri has used kiosks to effectively manage prison bank accounts, request for medical attention as well as commissary purchases. This particular kiosk also allows family of inmates to add deposits to the inmate's account while families can virtually visit the inmates online from their home as the government kiosks area also equipped with a video camera and phone for a video conference call.
Kiosk At Universities
Universities like Princeton and the University of Michigan have used university kiosks to assist students during registration. Moreover, university kiosks are also used to provide updated financial aid information, course catalogs, event calendars as well as student ID validation. This saves the student a lot of time from going from one window or building to the other in order to get the information that they need.
Kiosks At City & Municipal Utility Bill Payment Department
Paying taxes and other bills is downright hard since the taxpayer needs to fall on queue and wait for his or her turn to be served by the attendant. However, the city of Tacoma has adapted a municipal utility bill payment kiosk which assists taxpayers during payment of bills.
