subject: Aj Help Desk Software Web Based Help Desk Software [print this page] Hi Everyone ! This article will surely let you know the new product of AJ Square Inc. They have release AJ help desk software before few days. I am going to write about the AJ help desk software products and its important features and also some reasons for why I am preferring this software than other softwares on market.
The AJ Help desk software support product is a must-have for any new or existing on line business. Even if the majority of your business is off-line, many people prefer on line product and service support. Customers need their questions answered quickly and personnel need a way to effectively manage their work. Help desk software is an economic , easy-to-use and useful tool for the growth of your business.
It helps customers who can simply submit an inquiry to the appropriate department and expect a timely response. With the use of this product the customer and technical support staff are better able to manage troubleshooting. Here below I m going to mention some significant features of AJ Help desk software.
Troubleshooting feature solves and gives remedies for all queries pertain to different norms. It is a form of logical and systematic search for the source of a problem so that it can be solved, and so the process can be made operational again.
AJ Help Desk satisfies the desire of people who liked to download video of all important material by use of Video Tutorials feature. By using this feature every one can gain valuable information and upgrade their knowledge
Live support provides an opportunity for experiencing the effective Live Chat Services support for communicating with qualified technical executives. It helps to interact with the help desk person by the client or user.
By using the ticket facility the customer's can post any query and get speedy replies with immediate solutions for their queries. By use of this feature the clients can benefit effective solutions for all queries that is posted as Tickets.
Top Reasons to Choose AJ Help Desk Software:
1. Look out for solution finding articles
2. Utility of using Feedback form of API
3. Facility of communicating with multiple department at single time
4. Trendsetter for use of Revert and Auto Save facilities
5. Reliable and advanced video tutorials
6. Enrich with large base of knowledge resources
Hope I this article about the help desk software will let you know little a bit about uniqueness of AJ help desk software.
