subject: Mphasis Agil Application Lifecycle Business Services [print this page] To ensure high quality of products and services organizations implement models/ frameworks like CMMI-DEV, CMMI-SVC, CMMI-ACQ, ISO 9001, ISO 20000, ITIL V3 framework, Innovation Management concepts etc. To derive maximum benefits from the various models and frameworks lot of organizations create their own frameworks using the best practices of one or more of these industry recognized models and frameworks.
In this paper the author has presented a new concept which they follow in their organization called MAALBS which amalgamates the best practices of Agile SCRUM and ITIL framework to efficiently manage and support the entire life cycle of their projects.
The brief abstract of the paper in authors own words:
"Every IT organization wants to accelerate innovation, lower costs, and ensure the high quality of its services. Yet, each of these goals presents challenges.
* Companies need to discover and evaluate the implications that business innovations may have on their system landscapes and IT must work to minimize any system downtime these innovations may require. Companies need to ensure ongoing quality in terms of functionality, performance, availability, and security; the business simply depends on it.
* The system development and support process is complicated and complex. Therefore maximum flexibility and appropriate control is required. Evolution favors those that operate with maximum exposure to environmental change and have optimized for flexible adaptation to change. Evolution deselects those who have insulated themselves from environmental change and have minimized chaos and complexity in their environment.
* An approach is needed that enables development teams to operate adaptively within a complex environment using imprecise processes. Complex system development occurs under rapidly changing circumstances. To overcome these challenges, MphasiS an HP companys Business Intelligence team has come up with a robust methodology for their reporting project and can be adopted to all other applications called MAALBS process which tailors the combination of Agile SCRUM and ITIL framework to efficiently manage and support the entire life cycle of their applications right from DISCOVER, DESIGN, DEVELOP.DEPLOY & SUPPORT. (4DS)."
