subject: " Miles Stroke , Service Customers " - Series Visited Activities Kicked Off [print this page] In late September, the concept of returning customers, visits City Yang learning industry experience , visited by two of our mill self-organized trip thousands of miles, service customers activities slowly prelude.
This visit led by manager Sun, companied with several colleague, focused on visiting V190 client and the regions about 20 enterprise near the this spot, through the close observation to situation of production, communication with our clients, obtaining the feature of our opponents machinery in many aspects such as appearance, handicraft, technology, compared with our device, and we took the picture as reference and proof to improve our process.
Every time we came to a new production spot, our colleague would step forward initiatively
to know about the status of production and demand of clients, introduced our device, left our data about our product and production, made it easy to communicate with each other.
About the machine which already had been put into the field in Anhui V95, V130, V160, they asked about the use of equipment, and listen carefully about demand and advice from clients. In the production field, they checked the equipment operation and use, offering clients detailed guidance and advice of examine and repair and Maintenance.
Through this visit and market research activity, the gap between the company and client was shrunk; deepen trust and cooperation with customers. Customers of practical experience and suggestions for improvement, but also pointed out the direction for our product improvement work. With the work experience of the " Miles stroke , service customers " , our competitive advantages and disadvantages of similar products in the industry have a clearer understanding and mastery of convenience sales , be able to know ourselves , flexible ideas to improve turnover opportunities. Meanwhile, the prospects for the development of the industry and technological progress have a clearer understanding and knowledge, I believe we VIPEAK farther and farther down the road of mining machinery processing industry.
