subject: 10 Simple Steps To Set Up Hosted Pbx For Your Small Business [print this page] Does the implementation of Hosted PBX systems on your small business bother you? Well, if it does, you can simplify the process by following some simple steps that can help you efficiently integrate this hosted channel with your phone channel:
Enter into communion with your provider: The very first step in the deployment process of hosted communication interface is to decide your provider. After careful screening and analysis, you can make a wise choice and sign up with your Hosted PBX provider. The cost, features, quality of service, contracts and termination policies are the factors that need to be considered.
Order phones and routers/ Order upgrading equipment: When you make a decision for your small business firm, the use of VOIP based communication technology calls either for infrastructure upgrade or setup of new infrastructure. In case of entirely new setup, VOIP phones and routers can be ordered and while using the existing infrastructure, you need a fast internet connection and ATA devices.
Collection of all information at one place: Implementing Small Business PBX requires the entire infrastructure to be shifted to a new place and thus, data collection is a priority. The entire client base has to be integrated and all information needs to be established at a single place. This is important so that the system can streamline all departments through a single interface.
Internet connection established: There are chances that many business organizations may have an entire internet connection set up at their premise. In that case, if the connection is compatible with Hosted PBX VOIP requirements i.e. 3G or Wi-Fi, then the system can directly be integrated or else it requires the setup of the new internet connection that can support the basic requirements.
Installation of phones: If VOIP phones are to be used, they need to be connected with internet lines so as to channel the digital communication. The organizations also have the option to use their analog phones with an ATA device that can convert the analog signals to digital for communication. Moreover, business firms also have the option to use soft phones on PC or mobile dialer on mobile phones.
Port old numbers and temporary numbers used: When old business numbers are to be ported to the servers of Hosted PBX provider, they can take up to 30 days. For this period, it becomes essential to use some temporary numbers and either receive the calls from there or forward those calls to the existing old number.
Testing of the interconnected communication channel: After the implementation of Hosted PBX at your business location, you need to test the connection well. Sometimes, there are configuration issues that affect the calling functionality and lead to improper functioning. So, every feature should be tested carefully before making the system live.
End user training is essential: There is no equipment that is installed at the user location. The entire management is through software based interface. This business phone platform also requires short training to make the users aware of how to use this channel for communication and how to maintain the admin controls and apply various permissions.
Cancellation of previous service: When you plan to switch your communication interface to a newer channel, the last phase is to cancel your existing service from your old service provider. When these services are cancelled, you may run the Hosted PBX system live.
Make the payment for the new system: When your communication interface is finally shifted to the new Hosted PBX channel, you may make the payment and continue with the seamless services that have the capability to offer your business an upper edge.
