subject: Mattress Stores That Know What You Are Looking For [print this page] Finding mattress stores that cater to every type of individual is important. If you go into a store and find that they only sell mattresses that are in the thousand-dollar price range, then you need to keep looking for the right place. The right store should offer a wide range of mattresses so that anyone who needs one should be able to get one. Those that do not do this are really hurting themselves, because sooner or later the people who purchase from them in desperation will learn to shop around.
Mattress stores should offer the various levels of comfort. If you can only sleep well on soft mattresses, but you are unable to afford some the foam mattresses, you will just have to look for the next softest item out there. A store should have a few very inexpensive mattresses for those who are really unable to afford the name brands. They may not have the high quality comfort levels that you can find in other brands, but at least you will have a bed that is comfortable.
A store like this should also have an available inventory of the various sizes of mattresses. Some people may not be able to afford the larger sized beds, but twin beds may be more affordable for them. A store should make every size available in all of the comfort levels.
If Mattress stores do not cater to the customer, then what is the point? Yes, they are making money for their own benefit, but if people are not getting what they need from a store, then they will probably not come back. Most likely there is more than one store in your area, so do not go with the one that does not care about the needs of the customer. Shop around until you find one that offers excellent customer service.
Customer service is all about you. Most people have had encounters with people who just do not like people. These situations can be very uncomfortable.
In a store that is trying to sell mattresses, you would think the salespeople would want the customer to be happy so that they can get what they need. As with any store, mattress stores may suffer from the problem of having employees who just do not care about the business.
When you first visit mattress stores, there is one way you can tell whether they will offer good customer service or not. When you walk in, ask them to direct you to the less expensive mattresses. If they look at you as if you are crazy and take you to mattresses that are eight and nine hundred dollars, then you would be wise to see your way out, because most likely no one there really cares about your needs as the customer.
